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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Turbotax Time
on April 2, 2014
Posted by: Wilham
Over all I enjoyed doing my taxes with TurboTax. For the past 8 years I had a professional CPA do my taxes, but this time I decided to do them myself. I use Turbo Tax years ago and did not realize how things have changed and become much more complex. I don't think I would have completed this year's taxes without TurboTax. With it I was able to make it through the maze in one piece.
What's great about it: Very thorough and user friendly
What's not so great: had to hunt for some of the uncommon options
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
SIMPLE
on April 2, 2014
Posted by: ALLEY12
I THOUGHT IT WAS A GREAT WAY TO DO OUR TAXES AND SEE IF WE COULD DO THEM OUR SELVES. LOVED THE SIMPLE CLICK YES AND NO OPTIONS FOR MOST QUESTIONS.
What's great about it: SIMPLE CLICKING FOR ANSWERS
What's not so great: LOTS OF QUESTIONS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
NO NEED TO DREAD TAX TIME!
on April 2, 2014
Posted by: GranE
I HAVE USED TURBO TAX FOR YEARS AND IT JUST KEEPS GETTING BETTER! SO EASY TO USE, WORRY FREE! THANKS SO MUCH!
What's great about it: SO EASY!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbotax could not complete my return
on April 2, 2014
Posted by: headpjames
I could not efile because of an error that you were unable to answer or resolve.
"Schedule C (Financial Advice): Total W2 Statutory Inc cannot be reported on the same Schedule C as other business income. Either remove any amount entered for statutory employee income or unlink the W-2 worksheet from this copy of Schedule C and link it to a different Schedule C."
I am very disappointed and probably will not use the service next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but could improve
on April 2, 2014
Posted by: mvonderhaar
In general, I really like the software and it makes filing easy. However there is one issue I'd like to see addressed, relative to printing a copy of your return. Typically, this is a combination of duplex and simplex pages and if you want to achieve this, its purely manual. Another issue I had for the first time this year, was I attempted to electronically file my return which included a dependent and I also files a return for the dependent. As a result , my return was rejected. Seems like the issue with common SSNs should have been highlighted before I spent the money to file my state, which was also rejected.
What's great about it: Ease of Use
What's not so great: Printing Tax Forms is a Pain, Combination of Duplex and Simplex pages
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Confusion on 2013
on April 2, 2014
Posted by: Cinsi
Example;
Asked for a new W-2 form before having me complete the new data on the form transferred fwd from prior year.
Silly - I've used Turbo Tax for about 10 yrs & this is the 1st time I've seen this work flow.
Asked for a new W-2 form before having me complete the new data on the form transferred fwd from prior year.
Silly - I've used Turbo Tax for about 10 yrs & this is the 1st time I've seen this work flow.
What's great about it: Errors caught well in reviews
What's not so great: confusing step by step questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good stuff year after year
on April 2, 2014
Posted by: BigGun56
I've been using TurboTax for many years and find it easy to use, reliable and worth the price paid. Far less expensive than an accountant!
What's great about it: Easy to use, remembers important things from prior years
What's not so great: Sometimes hard to see where some numbers end up in the actual forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very easy
on April 2, 2014
Posted by: aminalguts
Easy to follow instructions and avoided paying a tax preparer $$$ who uses the same software.
What's great about it: Easy instruction
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com