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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Turbotax Time
on April 2, 2014
Posted by: Wilham
Over all I enjoyed doing my taxes with TurboTax. For the past 8 years I had a professional CPA do my taxes, but this time I decided to do them myself. I use Turbo Tax years ago and did not realize how things have changed and become much more complex. I don't think I would have completed this year's taxes without TurboTax. With it I was able to make it through the maze in one piece.
What's great about it: Very thorough and user friendly
What's not so great: had to hunt for some of the uncommon options
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
SIMPLE
on April 2, 2014
Posted by: ALLEY12
from LOUISIANA
I THOUGHT IT WAS A GREAT WAY TO DO OUR TAXES AND SEE IF WE COULD DO THEM OUR SELVES. LOVED THE SIMPLE CLICK YES AND NO OPTIONS FOR MOST QUESTIONS.
What's great about it: SIMPLE CLICKING FOR ANSWERS
What's not so great: LOTS OF QUESTIONS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
NO NEED TO DREAD TAX TIME!
on April 2, 2014
Posted by: GranE
from Birmingham, AL
I HAVE USED TURBO TAX FOR YEARS AND IT JUST KEEPS GETTING BETTER! SO EASY TO USE, WORRY FREE! THANKS SO MUCH!
What's great about it: SO EASY!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbotax could not complete my return
on April 2, 2014
Posted by: headpjames
from OKC
I could not efile because of an error that you were unable to answer or resolve.
"Schedule C (Financial Advice): Total W2 Statutory Inc cannot be reported on the same Schedule C as other business income. Either remove any amount entered for statutory employee income or unlink the W-2 worksheet from this copy of Schedule C and link it to a different Schedule C."
I am very disappointed and probably will not use the service next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but could improve
on April 2, 2014
Posted by: mvonderhaar
from Nicholasville, KY
In general, I really like the software and it makes filing easy. However there is one issue I'd like to see addressed, relative to printing a copy of your return. Typically, this is a combination of duplex and simplex pages and if you want to achieve this, its purely manual. Another issue I had for the first time this year, was I attempted to electronically file my return which included a dependent and I also files a return for the dependent. As a result , my return was rejected. Seems like the issue with common SSNs should have been highlighted before I spent the money to file my state, which was also rejected.
What's great about it: Ease of Use
What's not so great: Printing Tax Forms is a Pain, Combination of Duplex and Simplex pages
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Confusion on 2013
on April 2, 2014
Posted by: Cinsi
from Flagstaff, AZ
Example;
Asked for a new W-2 form before having me complete the new data on the form transferred fwd from prior year.
Silly - I've used Turbo Tax for about 10 yrs & this is the 1st time I've seen this work flow.
Asked for a new W-2 form before having me complete the new data on the form transferred fwd from prior year.
Silly - I've used Turbo Tax for about 10 yrs & this is the 1st time I've seen this work flow.
What's great about it: Errors caught well in reviews
What's not so great: confusing step by step questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good stuff year after year
on April 2, 2014
Posted by: BigGun56
from Wingdale, NY
I've been using TurboTax for many years and find it easy to use, reliable and worth the price paid. Far less expensive than an accountant!
What's great about it: Easy to use, remembers important things from prior years
What's not so great: Sometimes hard to see where some numbers end up in the actual forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very easy
on April 2, 2014
Posted by: aminalguts
from Chicago
Easy to follow instructions and avoided paying a tax preparer $$$ who uses the same software.
What's great about it: Easy instruction
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com