 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
Turbotax could not complete my return
on April 2, 2014
Posted by: headpjames
from OKC
I could not efile because of an error that you were unable to answer or resolve.
"Schedule C (Financial Advice): Total W2 Statutory Inc cannot be reported on the same Schedule C as other business income. Either remove any amount entered for statutory employee income or unlink the W-2 worksheet from this copy of Schedule C and link it to a different Schedule C."
I am very disappointed and probably will not use the service next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but could improve
on April 2, 2014
Posted by: mvonderhaar
from Nicholasville, KY
In general, I really like the software and it makes filing easy. However there is one issue I'd like to see addressed, relative to printing a copy of your return. Typically, this is a combination of duplex and simplex pages and if you want to achieve this, its purely manual. Another issue I had for the first time this year, was I attempted to electronically file my return which included a dependent and I also files a return for the dependent. As a result , my return was rejected. Seems like the issue with common SSNs should have been highlighted before I spent the money to file my state, which was also rejected.
What's great about it: Ease of Use
What's not so great: Printing Tax Forms is a Pain, Combination of Duplex and Simplex pages
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Confusion on 2013
on April 2, 2014
Posted by: Cinsi
from Flagstaff, AZ
Example;
Asked for a new W-2 form before having me complete the new data on the form transferred fwd from prior year.
Silly - I've used Turbo Tax for about 10 yrs & this is the 1st time I've seen this work flow.
Asked for a new W-2 form before having me complete the new data on the form transferred fwd from prior year.
Silly - I've used Turbo Tax for about 10 yrs & this is the 1st time I've seen this work flow.
What's great about it: Errors caught well in reviews
What's not so great: confusing step by step questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good stuff year after year
on April 2, 2014
Posted by: BigGun56
from Wingdale, NY
I've been using TurboTax for many years and find it easy to use, reliable and worth the price paid. Far less expensive than an accountant!
What's great about it: Easy to use, remembers important things from prior years
What's not so great: Sometimes hard to see where some numbers end up in the actual forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very easy
on April 2, 2014
Posted by: aminalguts
from Chicago
Easy to follow instructions and avoided paying a tax preparer $$$ who uses the same software.
What's great about it: Easy instruction
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Program
on April 2, 2014
Posted by: ttfoley
from Powell, WY
I have used a TurboTax product for 14 years. The last few years I have used Home and Business. Although I have prepared my tax forms all my life, I still like to be prompted. TurboTax does this in a friendly intuitive manner. The information or help pop-ups are well written and easy to understand.
The only reason I didn't rate TurboTax 2013 5 stars is because the transfer from a previous year function didn't work properly. I find it useful when reviewing section totals to be able to check back to the previous year to see if I may have omitted anything. I wasn't able to do this, this year.
I totally trust TurboTax's accuracy. A fine product. I will order again next year.
What's great about it: TurboTax Home and Business 2013 is even more user friendly and intuitive than previous versions.
What's not so great: Transfer from a previous year didn't work correclty.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on April 2, 2014
Posted by: bswen
from woodbridge va
five stars
What's great about it: everything is explained
What's not so great: takes forever to get through
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The best!
on April 2, 2014
Posted by: akaold
from Baltimore, MD
Cannot say enough good things about TurboTax, I have had some complicated returns, but TurboTax has walked me through all the steps. Would not be without it! Love the ability to import data from financial institutions,. Saves a lot of typing and opportunity for errors.
What's great about it: So easy. Asks all the important questions. Carries past year's info into current year's return.
What's not so great: None that I have found in years of using TurboTax
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com