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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Couple of Difficulties Amongst a Great Experience
on April 2, 2014
Posted by: Ederd
from Cupertino, CA
Experienced major printing problems:
1. Memory Overloads with very reliable printer (HP Laser 4P)
2. Tiling of page image enlargements (X 8 ) starting at page
17 ; repeated error several times to confirm.
1. Memory Overloads with very reliable printer (HP Laser 4P)
2. Tiling of page image enlargements (X 8 ) starting at page
17 ; repeated error several times to confirm.
What's great about it: Absolutely an Successful Filing - But See Cons also
What's not so great: Difficulties (1) entering email address & (2) Printing Returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Home and Business
on April 2, 2014
Posted by: Azalea2
from South Carolina
I've used Turbo Tax for years. Every year it is better. The program asks all the right questions, has plenty of resources, and takes away all the reading and interpreting of IRS instructions that would have been necessary. It also covers possibilities that I might not have been aware of. There are no appointments to make and no travel. I can work on my taxes 24/7 in the leisure of my own home, save it mid-stream if I am tired or need to wait on any information/forms,, and return to it when ready to continue. Filing online is great.
What's great about it: Auto transfer of prior information, included all the necessary forms for my situation, confident of accuracy
What's not so great: wish it would tell me why certain schedules are used or not used, and why.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Right-On Assistance!
on April 2, 2014
Posted by: SeniorSlicker
from California
I love the system. Been using it for years. The text most often is very clear. When I am confused and taking a break doesn't do it, the technical staff is patient, and if they don't know the answers they refer me to someone who does within minutes. Plus I feel confident that my return was done well with no glitches or inaccuracies because they check and double check it.
I like that they are not expensive as I am a senior on a limited income. They don't charge for technical assistance.
Thank You Turbo Tax!.
I like that they are not expensive as I am a senior on a limited income. They don't charge for technical assistance.
Thank You Turbo Tax!.
What's great about it: Within minutes I got the help I needed with people who empathized with my frustration, could calm me and clarified .
What's not so great: For some it might not be technical lingo, but for me it was.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 tax experience
on April 2, 2014
Posted by: Cowboy6430
from OKC, OK
Overall very happy with turbo tax. however, I couldn't correct an input on Sch C, it really should have been on Sch F. Also didn't understand why I documented a vehicle sale in 2012, and was asked about useage of vehicle in 2013.
What's great about it: Turbo tax is easy to use and understand and provides help during the input sessions
What's not so great: input on schedule C but wanted it on schedule F but couldn't fix it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
SHOWED ME THE MONEY
on April 2, 2014
Posted by: legalshield4127
from NEW MEXICO
HAVE BEEN USING TURBO TAX FOR YEARS. AFTER SWITCHING FROM TAX CUT.
What's great about it: ALL
What's not so great: NONE
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty Easy
on April 2, 2014
Posted by: Trefty
from Sioux City, Iowa
It's a good program but my husband is an accountant so we may have an advantage. I probably would not have known how to answer all the questions.
What's great about it: Liked the explanations if you weren't sure
What's not so great: Having to answer the questions when you want to skip a section
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier Every Year
on April 2, 2014
Posted by: 123Rusty123
from Washington (The State)
Having the ability to condense the nightmare that is our Tax code into an easy to use easily understood step by step process is the genius of Turbo Tax.
The icing on the cake is the ability to download all important tax information from financial institutions.
The icing on the cake is the ability to download all important tax information from financial institutions.
What's great about it: Try doing your taxes by hand and you see just how great Turbo Tax is.
What's not so great: No excuses for not getting my taxes done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Filed and done!
on April 2, 2014
Posted by: Kevin1723
from Henderson, Colorado
I spend less time to file each year I use the program. I also love the audit bar.....in the green baby!
What's great about it: Filled in all of last years info
What's not so great: Hard to get my electronic pin...not turbo taxes' fault
Pros: I had a baby, I moved
Written by a customer while visiting turbotax.intuit.com