Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easiest thing to do
on April 2, 2014
Posted by: Bookcooker
To think I almost paid someone to do my taxes this year! I have a home based business, a full time job and filed jointly with my wife. It was still easy to do. Its amazing how easy doing your own taxes has gotten because of this software. 10 years in a row now and cant see myself doing it any other way. So happy this exists!
What's great about it: Easy, yet feature full
What's not so great: Cant think of any
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax Home and Business
on April 2, 2014
Posted by: Michael44444
Endlessly trying to update program Stayed with r17 March 18 version Restarted program Restarted computer Keep updating program Update ran fine and said up to date but pull down menu check for updates would again say update available and since program not up to date it wouldn't e file return Wasted an hour
What's great about it: None
What's not so great: Wouldn't update, so wouldn't e file kept saying mail them in
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easyaspie
on April 2, 2014
Posted by: campingperson
Easy program to use with great help.
What's great about it: Easy to navigate through the program
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 2, 2014
Posted by: JeanneMcK
I have been using for many many years. I trust Turbo Tax
What's great about it: Very easy to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on April 2, 2014
Posted by: Jazzhook
We have used Turbo Tax for years - it just keeps getting better and better.
What's great about it: Really helps walk through all the aspects of our small business!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Review
on April 2, 2014
Posted by: Snshine73
after clicking I wanted to use the free state filing I was charged to file my state taxes. I may have some confusion about whether just creating the state form was free or whether filing the form was free. Better clarification on this is needed. I could have gone else where to have my taxes done and filed for free. Especially since I paid out the money to get the program to begin with.
What's great about it: easy program to use
What's not so great: filing costs
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Winnepeg
on April 3, 2014
Posted by: HRTrlu
It took me three days and still did not solve the problem. Finally, I made only one call, Erica help me to solve the problem and walked me through my whole tax return less than 10 minutes. She cleared all my issues and I filed my tax. Thank you for your good service.
What's great about it: Dependence exemption
What's not so great: Friendly, patience and helpful turbotax instuit
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Winnepeg
on April 3, 2014
Posted by: HRTrlu
Erica was so helpful, friendly and patience to assist me with tax return. It took her less than 10 mins and she solve my problem. Thank you for your assistance.
What's great about it: Friendly, patience and helpful turbotax instuit
What's not so great: No comment
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com