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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Simple and Straightforward
on April 3, 2014
Posted by: schutzemg3
from Texas
Yeah, taxes are rocket science, but you don't have to be a rocket scientist to use TurboTax. If I can do it, anybody can.
What's great about it: See Review Title
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First Time Home & Business
on April 3, 2014
Posted by: macB1234
from Sparks, NV
Have been a Turbo Tax fan from the very beginning of Turbo Tax. I love the ease of using it. I really appreciate the Audit Indicator feature, too. I liked how it walked me through the items that might flag our return & told me specifically what items I needed to support my entries. I also liked the opportunity to purchase the Audit Protector (which I did) because this is my first year of using the Home & Business Program because I started a home business in 2013, usually we just use the Deluxe Program. If we get audited, I want to have a Tax Representative on our side. Thanks again for an awesome product. I feel "confident" when I do our taxes.
What's great about it: The way it walked me through everything
What's not so great: Sometimes a little redudent, but would rather that than miss something
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Challenge with Foreign Taxes
on April 3, 2014
Posted by: dwoodwar
from Kuala Lumpur, Malaysia
While I've been using turbo tax for more than a decade and cannot imagine trying to navigate taxes without it, I am continually frustrated with the difficulty Turbo Tax has in filling out forms for US citizens living and working abroad.
The 1116 form, which is admittedly complicated, is somehow made impossible by Turbo Tax. Questions do not correspond with the form and results are often not saved or calculated incorrectly.
Paying so much extra (more than half the cost of the product) for an extra state is a cruel little twist at the end of the process.
What's great about it: Helpful step-by-step
What's not so great: Trouble with 1116 form and extra fee for state taxes a bummer!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I Love Turbo Tax
on April 3, 2014
Posted by: IslandGirl65
from Fairfield County, CT
I have been sing Turbo Tax SW for years to do our taxes and I love it. Very easy to follow.
What's great about it: Easy to follow
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good But Not Great...
on April 3, 2014
Posted by: TheEvaluator
from Fairfax Station, VA
This software has allowed my family to file a complicated tax document with relative ease. With multiple rental units, self-employment, and other tax variables, our return is tricky. I feel confident that we file an accurate form.
On the negative side, I cannot comprehend why some boxes have to be rechecked if you jump around in the forms. This can be very annoying. Also, the updates never seem to end each year, even well pasted the filing deadline. That is very disturbing. Why (for example) would the 2012 software be updated well into the summer of 2013?
What's great about it: Easy to use
What's not so great: Multiple re-entries, many updates
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Better this year
on April 3, 2014
Posted by: BrianDBell
from Boston area
This year's edition (and I go back to when I got MacInTax on floppy discs) is a noticable improvement from recent years. Careful wording of the interviews show solid work.
Be on the lookout for / work on /these issues in 2014:
--For us Sched C types, make sure that health insurance
is put in the return where it is most advantageous. In Sked C?
Or as part of itemized deductions?
--Also, if we tweak the Sched C with new-found expenses,
the "maximize" feature on SEP deductions does not
recalculate accurately through the return. The old number
showed up as an error someplace just before I filed.
--For Massachusetts filers, attention needs to be focused
on the Health Insurance question. Right now it is a tad cumbersome--why ask about the coverage of each and every family member one at a time?
Overall, a big improvement. This is the first year I wasn't stymied by something--came close though!
Be on the lookout for / work on /these issues in 2014:
--For us Sched C types, make sure that health insurance
is put in the return where it is most advantageous. In Sked C?
Or as part of itemized deductions?
--Also, if we tweak the Sched C with new-found expenses,
the "maximize" feature on SEP deductions does not
recalculate accurately through the return. The old number
showed up as an error someplace just before I filed.
--For Massachusetts filers, attention needs to be focused
on the Health Insurance question. Right now it is a tad cumbersome--why ask about the coverage of each and every family member one at a time?
Overall, a big improvement. This is the first year I wasn't stymied by something--came close though!
What's great about it: More stable, improved interview
What's not so great: Needs work on the state return side
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Experience
on April 3, 2014
Posted by: JLOCIO
from Downingtown, PA
Overall - looking forward to a better experience next year with my data being compared and I will know more about the package.
What's great about it: Walk through is very good
What's not so great: the automatic transfers can be a problem with some states and creates a look
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on April 3, 2014
Posted by: samsclub
from West Chester Pa.
A good product for the value, does what it says it will do, I would recommend to anyone.
What's great about it: Easy to use, questions are intuitive even for amateur, good product
What's not so great: Nothing to mention
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com