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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on April 2, 2014
Posted by: JeanneMcK
from Harrisburg, Oregon
I have been using for many many years. I trust Turbo Tax
What's great about it: Very easy to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on April 2, 2014
Posted by: Jazzhook
from Northern California
We have used Turbo Tax for years - it just keeps getting better and better.
What's great about it: Really helps walk through all the aspects of our small business!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Review
on April 2, 2014
Posted by: Snshine73
from Eau Claire, WI
after clicking I wanted to use the free state filing I was charged to file my state taxes. I may have some confusion about whether just creating the state form was free or whether filing the form was free. Better clarification on this is needed. I could have gone else where to have my taxes done and filed for free. Especially since I paid out the money to get the program to begin with.
What's great about it: easy program to use
What's not so great: filing costs
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Winnepeg
on April 3, 2014
Posted by: HRTrlu
from Castro Valley, ca
It took me three days and still did not solve the problem. Finally, I made only one call, Erica help me to solve the problem and walked me through my whole tax return less than 10 minutes. She cleared all my issues and I filed my tax.
Thank you for your good service.
Thank you for your good service.
What's great about it: Dependence exemption
What's not so great: Friendly, patience and helpful turbotax instuit
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Winnepeg
on April 3, 2014
Posted by: HRTrlu
from Castro Valley, ca
Erica was so helpful, friendly and patience to assist me with tax return. It took her less than 10 mins and she solve my problem.
Thank you for your assistance.
Thank you for your assistance.
What's great about it: Friendly, patience and helpful turbotax instuit
What's not so great: No comment
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and Straightforward
on April 3, 2014
Posted by: schutzemg3
from Texas
Yeah, taxes are rocket science, but you don't have to be a rocket scientist to use TurboTax. If I can do it, anybody can.
What's great about it: See Review Title
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First Time Home & Business
on April 3, 2014
Posted by: macB1234
from Sparks, NV
Have been a Turbo Tax fan from the very beginning of Turbo Tax. I love the ease of using it. I really appreciate the Audit Indicator feature, too. I liked how it walked me through the items that might flag our return & told me specifically what items I needed to support my entries. I also liked the opportunity to purchase the Audit Protector (which I did) because this is my first year of using the Home & Business Program because I started a home business in 2013, usually we just use the Deluxe Program. If we get audited, I want to have a Tax Representative on our side. Thanks again for an awesome product. I feel "confident" when I do our taxes.
What's great about it: The way it walked me through everything
What's not so great: Sometimes a little redudent, but would rather that than miss something
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Challenge with Foreign Taxes
on April 3, 2014
Posted by: dwoodwar
from Kuala Lumpur, Malaysia
While I've been using turbo tax for more than a decade and cannot imagine trying to navigate taxes without it, I am continually frustrated with the difficulty Turbo Tax has in filling out forms for US citizens living and working abroad.
The 1116 form, which is admittedly complicated, is somehow made impossible by Turbo Tax. Questions do not correspond with the form and results are often not saved or calculated incorrectly.
Paying so much extra (more than half the cost of the product) for an extra state is a cruel little twist at the end of the process.
What's great about it: Helpful step-by-step
What's not so great: Trouble with 1116 form and extra fee for state taxes a bummer!
Written by a customer while visiting turbotax.intuit.com