Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Satisfied and happy
on April 4, 2014
Posted by: rjm2014
We switched from a paid professional when fees grew exhorbitant and our situation was the same as it had been a few years in a row. That way we had guidance from previous years as well as what Turbo Tax could offer. While there were still some confusing situations - it will run whatever numbers you put in, so you have to make sure you are doing your best to enter it the right way - we were able to work it out. The filing process got held up by an update situation but also finally sorted itself out. This is the second Intuit product I've used, and I am generally impressed that they've found a way to guide a limited business-minded individual through the process.
In general the importing of last year and doing this years taxes are easy. There were a few things that I feel could use a bit more information than provided. The long term health care premiums had questions about percentage for me and my spouse but there is just a premium I pay for both of us. Also in the Oregon state there were questions about this premium that were a bit hard to know the answer. Also in the Oregon state the forms TM and SP-2013 didn't seem to flow as easily as most of the other parts. I stumbled on a couple places where the help wasn't available.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Pretty smooth sailing until we tried to efile. Had to shut down and restart to get the updates to take effect. A little frustrating, but overall happy. Done!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Some of the things that I could not accurately answer made my deductions harder to answer. For example, when I wanted to know the sales tax rate for my state TurboTax did not point out that I could use the total from the county, city, and state. I went on the internet to realize what the total percentage for sales tax was. But on the whole, I just love TurboTax. Its easy to use and asks the right questions.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Thanks for creating an easy to use program. From novices like myself, to more experienced users, this software meets all needs. The ability to go back to fix errors with ease, and to be guided back when a mistake has been made are 2 of my favorite features. I also like having the ability to ask questions of experts and the community of users anytime day or night.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)