Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Good But Not Great...
on April 3, 2014
Posted by: TheEvaluator
from Fairfax Station, VA
This software has allowed my family to file a complicated tax document with relative ease. With multiple rental units, self-employment, and other tax variables, our return is tricky. I feel confident that we file an accurate form.
On the negative side, I cannot comprehend why some boxes have to be rechecked if you jump around in the forms. This can be very annoying. Also, the updates never seem to end each year, even well pasted the filing deadline. That is very disturbing. Why (for example) would the 2012 software be updated well into the summer of 2013?
What's great about it: Easy to use
What's not so great: Multiple re-entries, many updates
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Better this year
on April 3, 2014
Posted by: BrianDBell
from Boston area
This year's edition (and I go back to when I got MacInTax on floppy discs) is a noticable improvement from recent years. Careful wording of the interviews show solid work. Be on the lookout for / work on /these issues in 2014: --For us Sched C types, make sure that health insurance is put in the return where it is most advantageous. In Sked C? Or as part of itemized deductions? --Also, if we tweak the Sched C with new-found expenses, the "maximize" feature on SEP deductions does not recalculate accurately through the return. The old number showed up as an error someplace just before I filed. --For Massachusetts filers, attention needs to be focused on the Health Insurance question. Right now it is a tad cumbersome--why ask about the coverage of each and every family member one at a time? Overall, a big improvement. This is the first year I wasn't stymied by something--came close though!
What's great about it: More stable, improved interview
What's not so great: Needs work on the state return side
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Experience
on April 3, 2014
Posted by: JLOCIO
from Downingtown, PA
Overall - looking forward to a better experience next year with my data being compared and I will know more about the package.
What's great about it: Walk through is very good
What's not so great: the automatic transfers can be a problem with some states and creates a look
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on April 3, 2014
Posted by: samsclub
from West Chester Pa.
A good product for the value, does what it says it will do, I would recommend to anyone.
What's great about it: Easy to use, questions are intuitive even for amateur, good product
What's not so great: Nothing to mention
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
life saver...money, too
on April 3, 2014
Posted by: bowwan
from Florida
It took a very long time and many reviews and revisions were required to file an accurate return. In general, though, I saved money by Turbo Tax calculating the math, importing financial investment information, and finding federal tax credits for me. Without Turbo Tax, I would have spent hours with a tax preparation expert. Telephone support was great. Thanks John!
What's great about it: Aids in filing complex returns. saves on preparation fees.
What's not so great: Sometimes get led astray by answering yes or no, leading to missing items or entering them in the wrong section.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great software
on April 3, 2014
Posted by: Martin1492
from Washington, DC
Excellent but it would be great if you would include FBAR form 114 (Formerly form TD F 90-22.1) in your software.
What's great about it: Improved from last year
What's not so great: Need FBAR form 114 as well
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My Review
on April 3, 2014
Posted by: GoodandBadRob
from Texas
Overall good product. I really like the tax history view. I would love to see you add some way of allowing user to print this with the details.
What's great about it: Good Step by step instructions
What's not so great: Not as much topic help as in the past
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Home & Business
on April 3, 2014
Posted by: Singer50
from Easton, MD
This is a great way of filing your taxes....but be careful if you receive money such as pensions from overseas. TurboTax will not allow you to file electronically.
What's great about it: Was easy to find and enter information
What's not so great: Software will not file electronically if an 'error' is perceived
Written by a customer while visiting turbotax.intuit.com