Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Home and Business Software
on April 3, 2014
Posted by: Norwegian13
from Minnesota
Your "Help Center" was wonderful in walking me through what needed to be fixed.
What's great about it: Easy to understand
What's not so great: 2013 had a program software that did not go through. Errors messages to update when I had already updated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on April 3, 2014
Posted by: jofrey
from Lakebay WA
I input tax info in Jan to see how much I would owe. When I went to file I got "forms not available" message. Program did not automatically update when I reopened return to file in Apr. The remedy took some searching. Not a good thing.
What's great about it: Good program, except...
What's not so great: "Forms not available" remedy very confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 3, 2014
Posted by: Mac966
I have a very complex tax return with rental property, partnerships, sale of real estate, oil and gas income, retirement income and etc. Turbo Tax works great for me.
What's great about it: eazy instructions to follow. I have used Turbo Tax for the last 13 years.
What's not so great: none
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EasyPeasy
on April 3, 2014
Posted by: ChittyB
from Tennessee
I have used Turbo Tax for a long time and love their format.
What's great about it: Easy Step by Step interface
What's not so great: wish the audit protection was cheaper
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Not easy to use
on April 3, 2014
Posted by: helper1
from Eagan, MN
Doing a business had the following problems 1. Had only one vehicle and used for business and personal. a. Was involved in accident, not my fault and insurance paid partial for replacement . Had used first car for seven months then purchased another car and used for rest of the year. Spent hours to get info entered.
What's great about it: Covered most areas
What's not so great: Need to be able to talk to someone if I had questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 3, 2014
Posted by: auserinNJ
from NJ
product review could be more accurate and informative if there was a box on each screen where user could enter notes for later review. After going through the process, it is difficult to remember specific pros/cons. When using Step-by-step, I click an edit button which brings up detail screen. That is fine. However, when done with the detail screen and returning to the long step-by-step, I must scroll down to find where I left off. The product should do that for me.
What's great about it: Takes info from prior year, fairly simple
What's not so great: difficult to find step-by-step item when returning
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Problems with the Michigan Return
on April 3, 2014
Posted by: Chrisam
from Michigan
After review I found they made the same errors in last years turbo tax that cost me almost $2,000 in taxes. No have to filed an amended return for last year.
What's not so great: Did not correctly figure the exemption for pension for senior citizens
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on April 3, 2014
Posted by: SE44
from Texas
Turbo Tax is easy to understand and use with detailed step by step instructions.
What's great about it: Step by step instructions
Written by a customer while visiting turbotax.intuit.com