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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy to Use
on April 3, 2014
Posted by: SE44
from Texas
Turbo Tax is easy to understand and use with detailed step by step instructions.
What's great about it: Step by step instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thorough software can still use many upgrades, imp
on April 3, 2014
Posted by: Ralphnunn
from California
I have used Turbotax for over 6 years. I am satisfied for the most part. Yet, there are times when I needed to go back and re-take all the original steps as to when I first typed the information. This software does not allow me to do so, it sends me back to the "revisit" or "edit" list. I suggest you add to the program so that it gives the user the CHOICE to re-input everything all over without taking SHORTCUTS (very frustrating)
What's great about it: Seems to cover all possible tax scenarios
What's not so great: Does not allow user to fully go over certain items when needed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 3, 2014
Posted by: DEW460
from Texas
Good Job!
What's great about it: worked for taxes
What's not so great: Baloney related to audit defense charges
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on April 3, 2014
Posted by: tislo
from PA
Several times I clicked NO to owning a farm since I don't own a farm. Because I clicked NO it still had me owning a farm just not claiming the farm. I had to delete the whole form and start from scratch. What I should have done was just click continue. This is very confusing and frustrating.
What's great about it: The investment portion has been greatly improved 5 Stars Here
What's not so great: Some catagories if you click NO Still adds it to your forms
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Couldn't file without it.
on April 3, 2014
Posted by: tuningchick
from Columbus, IN
I had to verify online with a search before I purchased that Schedule F was, indeed, included in this year's program. A little bit frustrating because I have been using TurboTax for years and really appreciate how thorough they have always been with my farm forms - depreciation included. Keep Schedule F and it's accompanying forms!! My only other complaint is that I used to get the full farm tax coverage in the Premier edition, but now I have to pay extra for the Home & Business edition. Also, some of the farm info from the previous year did not show correctly on the program. This feature is mainly to compare this year to last year, so it does not affect my return, but still, I had to go back to last year to make sure that I had filed correctly! Kind of scary for a few seconds!
What's great about it: Like the walk-through feature
What's not so great: Schedule F - getting lost in the shuffle?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Refund
on April 3, 2014
Posted by: GeoGruning
from Vista, Ca
Very simple to fill in required information, allows returning to any section to make additions or deletions, but my all time favorite is if you use Quicken, Turbo Tax will search for the information.
Great product.
What's great about it: Well organized, easy to use, interacts well with Quicken
What's not so great: --
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good with a couple of hitches
on April 3, 2014
Posted by: gsanger
from Baton Rouge, LA
Double counted my dividend income, and would not walk me through indirect expenses for my home office deduction - had to correct these myself. All else went very smoothly & I have a fairly complex return. Would be nice to have it fill in casino information on W2-G's
What's great about it: well organized, easy walk through
What's not so great: a couple of glitches
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
tax preparation
on April 3, 2014
Posted by: kalman
from waterbury ct
good tax program, good support services
What's great about it: accurate
What's not so great: none
Written by a customer while visiting turbotax.intuit.com