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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easier than your competition!
on April 3, 2014
Posted by: Winnie2014
from Sun City Center, FL
This is what I call, "short and sweet". Thank you for making my tax experience enjoyable.
What's great about it: it took me 1 hr, as opposed to 3 days!!!
What's not so great: N/A
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
DIY
on April 3, 2014
Posted by: SPCO
from Colorado
There is no way without Turbo Tax that I could ever do my own taxes - the IRS instructions are impossible for me to understand. I am so glad that I tried Turbo Tax seven years ago as it has allowed me to manage my own tax returns with confidence that they are complete and accurate.
What's great about it: Can do your own taxes with confidence that they are done correctly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
simple
on April 3, 2014
Posted by: Nwagner
from maryland
As long as I don't get audited it was a great experience to use
What's great about it: easy to use very complete
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 KLK Review
on April 3, 2014
Posted by: Gapapa
from Cedar Rapids, Iowa
I am a repeat customer. Many years!
I like the process and the comfort of Turbo Tax having done the leg work. I prefer doing my own tax because it provides a valid review of my tax year. The Turbo Tax process helps kake it orderly and complete.
What's great about it: The process works well
What's not so great: it is difficult to get to a particular form
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Got a whole lot easier
on April 3, 2014
Posted by: Don1969
from Chesapeake, VA
It made my tax preparation a whole lot easier and I can do it at my leisure and in the comfort of my home. before, I had to grab all of my documents and take it to the tax pro. It usually meant several trips because I would forget something. i found out by using your program that he was not asking all of the questions. all of that is behind me now.
What's great about it: Asked all of the right questions without the hassle of a tax pro making you seem dumb or stupid.
What's not so great: I can't think of any negatives that are Turbo Tax's fault.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on April 3, 2014
Posted by: dsperberg
from Borrego Springs, Ca.
I HATE that I cannot access last year's return after transferring data. It just keeps asking me if I want to transfer data AGAIN.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
perfect
on April 3, 2014
Posted by: stevareno
from Grand Junction Colorado
great program. I have always used it and will continue to
What's great about it: ease of use
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Returns
on April 3, 2014
Posted by: mikaeldd
from LENEXA, KS
Checked Turbo Tax Community for assistance and received some help there. Called and talked with an Intuit representative who was especially helpful in walking me through my returns (state returns) to find the error (Case #408279062 on 3/29/14).
Also, downloaded the already provided state software by mistake. Contacted Intuit and they not only allowed me to download my second state for free but refunded me for the first mistaken download (Case # 407971438 on 3/16/14)! Truly went above and beyond, for that!
What's great about it: Extensive development of product over the years; covers all tax bases.
What's not so great: Even with the helps, sometimes unsure how to answer certain tax questions.
Written by a customer while visiting turbotax.intuit.com