While Turbotax is actually quite wonderful, and has enabled me to do my own taxes for several years now, the explanatory notes are at times too vague and would be better if terms were more clearly and completely defined.
I have used Turbo Tax Home and Business w/It's Deductible for several years. No complaints so far. We get regular updates and if you are signed up for the next year program you can get a head start./ I also like the idea of transferring data from year to year.. It's a great program so keep up the good work.
Also, you can pay for Audit Defense. Never file without it..Never know if you will need it...
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
I have spent several days trying to get my taxes filed, only to encounter one roadblock after another. Currently I can't file because I can't get a federal pin no. I have typed everything in they asked for several times and called the federal help line, I took the information from the 2012 tax filing.
I will be looking for an alternative to Turbo tax next year.