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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Paid my taxes
on April 3, 2014
Posted by: ronshar44
The step by step instructions were very helpful. When I needed help it was given above and beyond the call of duty. She was super.
What's great about it: The whole process.
What's not so great: All in all no cons.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Cars no so
on April 3, 2014
Posted by: williams2u
I have used Turbo Tax for years. Each year I seem to have problems with the review section. The mileage for my business auto and the total mileage fail to replicate from my entries on the work sheet to the final review form. Also the questions about the business auto do not transfer. Seems problematic. You need to fix this.
What's great about it: Quick and easy to follow
What's not so great: Found the review to not pickup the Automobile information for my business expenses.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
GRATEFUL USER
on April 3, 2014
Posted by: SAVERIO
I HAVE BEEN USING TURBO TAX SOFTWARE FOR SEVERAL YEARS. i HAVE ALWAYS FOUND IT TO COMPETE FAVORABLY TO ALL OF THE PROFESSIONAL PROGRAMS I HAVE USED WHILE EMPLOYED. I WILL CONTINUE USING THIS PRODUCT AND RECOMMENDING IT TO MY ACQUAINTANCES.
What's great about it: ACCURACY AND SIMPLICITY OF USE. ABILITY TO SEE APPROPRIATE FORM IS A GREAT VERIFICATION OF ENTERED FIGURES
What's not so great: COST OF ADDITIONAL STATES PLUS ADDED COST OF E-FILING IS EXCESSIVE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Alert messages are inadequate
on April 3, 2014
Posted by: HM59
Why can't you take the time to provide complete explanations to troubleshoot data entry problems detected during the final review? Your writers need to put themselves in the shoes of someone who does not have every IRS rule memorized. I spent an hour on a wild goose chase before finally going to the IRS website and getting the full picture, which could have been provided in the alert message in one or two added sentences.
What's great about it: imported data handled well
What's not so great: Final review alert messages are not helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on April 3, 2014
Posted by: EDGARGUY
Good product - just would like to see the repeat user price fall by 30%
What's great about it: Very stable but a little pricy
What's not so great: Printing was to PDF and then directed paper printing from there
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great software
on April 3, 2014
Posted by: gpatom1948
TurboTax Home & Business is the complete solution that covers all aspects of the preparing your return. It even finds some very obscure situations that most people would not think of. Excellent software.
What's great about it: TurboTax Home & Business is a complete package.
What's not so great: Had had to guess where to find Section 1202 this year. Help was wrong.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
FAST AND EASY
on April 3, 2014
Posted by: THEHUNNA
I HAVE USED TURBO TAX 20 YEARS AND I WOULD HAVE GIVEN THIS A 5 STAR + RATE IF IT WASN'T FOR THE UPDATE PROBLEMS I HAD TO TRY UP DATE 10 TIMES TO GET IT DONE A LITTLE BIT AT A TIME. IT WOULD HAVE BEEN BETTER IF YOU WOULD HAVE PUT A FOOT NOTE TELLING OF THIS PROBLEM.
What's great about it: EASY STEP AND THE EXPORT OF INVESTMENTS
What's not so great: UPDATE THE REURN WAS TERRIBLE. HAD TO ASK 10 TIMES
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 3, 2014
Posted by: nursejean
I have done my own taxes for 40 years. I have to go to the form itself sometimes to figure out what you are asking. This year it was the information related to the 8606. I wanted to review my taxes on paper before e-filing my federal. Not as easy as it should be to print copies for review, efile the federal then print another copy of the state for submission.
What's great about it: Checks math,
What's not so great: See below
Written by a customer while visiting turbotax.intuit.com