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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
My Returns
on April 3, 2014
Posted by: mikaeldd
from LENEXA, KS
Checked Turbo Tax Community for assistance and received some help there. Called and talked with an Intuit representative who was especially helpful in walking me through my returns (state returns) to find the error (Case #408279062 on 3/29/14).
Also, downloaded the already provided state software by mistake. Contacted Intuit and they not only allowed me to download my second state for free but refunded me for the first mistaken download (Case # 407971438 on 3/16/14)! Truly went above and beyond, for that!
What's great about it: Extensive development of product over the years; covers all tax bases.
What's not so great: Even with the helps, sometimes unsure how to answer certain tax questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good and bad
on April 3, 2014
Posted by: lrladynorcal
from Marysville, CA
As it turns out, we only neeeded the premier version, not the home and business version. If you have only one rental or dividends, it may not be necessary to use the business version. Also, as noted, things are in a different order than the 1040 as you go through question and answer. This meant I had to keep going on blind faith that they would get to something. It really helps to be able to go back and forth to the forms, and I feel like the present question and answer is actually more difficult than older versions that used the same wording as the forms, but explained it. As it was I got lost a couple of times this year, and I've been doing my own taxes with turbotax for 13 years
What's great about it: covered everything
What's not so great: not in the same order as the 1040, made it confusing if we might have skipped something
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Keeping up with complicated changes
on April 3, 2014
Posted by: Larry15R
from The Woodlands, TX
I have been doing my taxes with turbo tax for more than 10 years. TT has done an excellent job keeping up with the ever increasing complexity of the tax code as well as keeping track of my data and entries year to year to aid in accurate filing for next year.
The only problem I have found is that stock sales that generate gains/losses for partnerships are reported by both the brokerage companies (on 1099) and by the partnership on K-1s. The TT program imports both of these and therefore the gain/loss is reported twice, with the brokerage reporting needing to be removed since the K-1 has the appropriate basis cost.
What's great about it: TurboTax has kept up with all complex changes and tracks my data from year to year
What's not so great: Duplication of gains and losses reported by broker and on a K-1
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 3, 2014
Posted by: Danny09
from Rochester Hills Mi
Overall easy to use, I would use again and recommend
What's great about it: Easy to enter and navigate
What's not so great: Categories seem to change year to year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on April 3, 2014
Posted by: VideoCharlie
from Glen Allen, VA
TurboTax was easy to use. I created my own tax return and then my cousin's tax return. We were both very pleased with the depth of questions - more thorough than a similarly priced "tax service" would be.
On my home&business return I had to manually erase a couple of entries that TurboTax had created, but since I knew that they did not apply, I was not concerned.
Since my cousin was due a refund, we used the free federal e-file option for her return. Since the state e-file would eat into her refund, and since Virginia is very quick, we opted for the paper filing for the state return. Two hours and done!
Now that all federal e-file is free for more than one tax return, I used e-file for my federal tax return as well. I can still put off sending the IRS a check until the last minute. :) Like my cousin, I opted for paper filing for the state return.
What's great about it: Walked me through every income and deduction topic
What's not so great: Had a minor glitch on the Federal forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Paid my taxes
on April 3, 2014
Posted by: ronshar44
from Manchester, CT
The step by step instructions were very helpful. When I needed help it was given above and beyond the call of duty. She was super.
What's great about it: The whole process.
What's not so great: All in all no cons.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Cars no so
on April 3, 2014
Posted by: williams2u
from WA
I have used Turbo Tax for years. Each year I seem to have problems with the review section. The mileage for my business auto and the total mileage fail to replicate from my entries on the work sheet to the final review form. Also the questions about the business auto do not transfer. Seems problematic. You need to fix this.
What's great about it: Quick and easy to follow
What's not so great: Found the review to not pickup the Automobile information for my business expenses.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
GRATEFUL USER
on April 3, 2014
Posted by: SAVERIO
from BUFFALO, NY
I HAVE BEEN USING TURBO TAX SOFTWARE FOR SEVERAL YEARS. i HAVE ALWAYS FOUND IT TO COMPETE FAVORABLY TO ALL OF THE PROFESSIONAL PROGRAMS I HAVE USED WHILE EMPLOYED. I WILL CONTINUE USING THIS PRODUCT AND RECOMMENDING IT TO MY ACQUAINTANCES.
What's great about it: ACCURACY AND SIMPLICITY OF USE. ABILITY TO SEE APPROPRIATE FORM IS A GREAT VERIFICATION OF ENTERED FIGURES
What's not so great: COST OF ADDITIONAL STATES PLUS ADDED COST OF E-FILING IS EXCESSIVE
Written by a customer while visiting turbotax.intuit.com