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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Sweet and Smple
on January 31, 2014
Posted by: tennismark
from Salt Lake City
If your finances are pretty simple and you have itemized deductions, this is outstanding software. I love how it shows your tax refund or liability as you progress through the process. Because of this software, I kind of enjoy tax time!
What's great about it: Easy to follow and to edit. Gives you as much direction and help as you need or want
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on January 31, 2014
Posted by: DawsonCreek
from Las Vegas, NV
If some income has a corresponding deduction, include it in the income section as to what may be deducted later. Example, I had gambling winnings which I could offset equally be gambling losses, but couldn't find the place to taek the deduction until the end.
What's great about it: Excellent questions about each deduction
What's not so great: Wasn't clear until I looked at final copy where the Social Security adjustment was. I
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is an old friend and will continue to be
on January 31, 2014
Posted by: Tamanyika
from North Carolina
We have been together for many years (mid eighties or so) I have seen nothing but great improvement over the years. Thank you Turbo Tax and continue to improve and stay user friendly.
What's great about it: User friendly.
What's not so great: Would like to print some screens before filing.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Greatest Program I've Ever Used!
on January 31, 2014
Posted by: stephielou43
from Florida
I sometimes want extra copies of some of the forms and don't have a copier and don't live near a town and it is easier for me to just print another copy from the computer so I don't like the fact that they made me print the whole tax return with worksheets to get the other copies I needed instead of leaving the program the way it has always been and let you choose what forms you want to print.
What's great about it: Very user friendly, easy to move around in, asks you all the questions about your taxes that you might forget, does math
What's not so great: This year they changed the program and to get Federal Worksheet had to print entire Taxes w/ worksheets
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great job, I'm lovin it.
on January 31, 2014
Posted by: GET48
from CA
Turbo Tax makes filing a tax return almost a pleasure experience. Before Turbo Tax it was too lengthy and miserable experience to file your taxes. It is fantastic to see how much money and time you save the average individual in filing their taxes. Thank you many times over.
What's great about it: I love the way you give the choice of guiding the individual or let them go at their own pace.
What's not so great: State took to long to update a 1099-R Form and I was not able to update Form until I was transmitting my taxes.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Does Not Handle Foreign Income Exclusion Well!
on January 31, 2014
Posted by: michaelhb1
from San Jose, Costa Rica
After 2+ plus hours with various Customer Service personnel (both on-line chat & telephone assistance), the problem was finally resolved. Turbo Tax was including a spousal Foreign Earned Income Exclusion Form 2555-S even though during the entire interview process it was indicated that ONLY mine was foreign earned income. It automatically included this unnecessary Form 2555-S without ever indicating in the error messages that this spousal form was the problem!
What's great about it: Easy to use for basic information
What's not so great: Extremely cumbersome when foreign income is included
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Couldn't do it without Turbo Tax
on January 31, 2014
Posted by: Texasnickname
from Texas
Great product! Will use it next year.
What's great about it: Walking you through everything!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on January 31, 2014
Posted by: GlennaF
from Edinburg,VA
I have used several tax programs & I finally have found one that I like & plan to stick with. Very easy to use, from year to year!
What's great about it: easy to use year from year
Written by a customer while visiting turbotax.intuit.com