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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
Alert messages are inadequate
on April 3, 2014
Posted by: HM59
from Houston TX
Why can't you take the time to provide complete explanations to troubleshoot data entry problems detected during the final review? Your writers need to put themselves in the shoes of someone who does not have every IRS rule memorized. I spent an hour on a wild goose chase before finally going to the IRS website and getting the full picture, which could have been provided in the alert message in one or two added sentences.
What's great about it: imported data handled well
What's not so great: Final review alert messages are not helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on April 3, 2014
Posted by: EDGARGUY
from Rancho Mirage, CA
Good product - just would like to see the repeat user price fall by 30%
What's great about it: Very stable but a little pricy
What's not so great: Printing was to PDF and then directed paper printing from there
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great software
on April 3, 2014
Posted by: gpatom1948
from Hurst, TX
TurboTax Home & Business is the complete solution that covers all aspects of the preparing your return. It even finds some very obscure situations that most people would not think of. Excellent software.
What's great about it: TurboTax Home & Business is a complete package.
What's not so great: Had had to guess where to find Section 1202 this year. Help was wrong.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
FAST AND EASY
on April 3, 2014
Posted by: THEHUNNA
from SACRAMENTO, CALIFORNIA
I HAVE USED TURBO TAX 20 YEARS AND I WOULD HAVE GIVEN THIS A 5 STAR + RATE IF IT WASN'T FOR THE UPDATE PROBLEMS I HAD TO TRY UP DATE 10 TIMES TO GET IT DONE A LITTLE BIT AT A TIME. IT WOULD HAVE BEEN BETTER IF YOU WOULD HAVE PUT A FOOT NOTE TELLING OF THIS PROBLEM.
What's great about it: EASY STEP AND THE EXPORT OF INVESTMENTS
What's not so great: UPDATE THE REURN WAS TERRIBLE. HAD TO ASK 10 TIMES
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 3, 2014
Posted by: nursejean
from Baltimore
I have done my own taxes for 40 years. I have to go to the form itself sometimes to figure out what you are asking. This year it was the information related to the 8606. I wanted to review my taxes on paper before e-filing my federal. Not as easy as it should be to print copies for review, efile the federal then print another copy of the state for submission.
What's great about it: Checks math,
What's not so great: See below
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very complete
on April 3, 2014
Posted by: ScottR313
from Prescott, AZ
Lots of data entry, but results seem complete. Quite satisfied.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes Are Easy To Do
on April 3, 2014
Posted by: PoppyL
from Keswick VA
Turbo Tax is great. So easy to use. Asks all the questions so that you can get the most deductions. Makes sure and double sure that you have answered everything.
What's great about it: Turbo Tax asks all the questions and checks many times to make sure you answer everything and get all the deductions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to do!
on April 3, 2014
Posted by: Charlievm
from Albany, OR
Turbo Tax is quick and easy to use/navigate!
What's great about it: Ease of use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com