Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Happy Camper
on April 4, 2014
Posted by: gammacm
Turbo tax user for several years. Have a small schedule C business as well as income from regular employment,. Turbo Tax still gets my vote for easy to use tax prep. Included a move to new state this year, schedule C's, 1040's and a state.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
This is the 6th year that I have used Turbo Tax and it gets better every year. As with all Tax software it all depends on having all your information ready and correct. Remember garbage in means garbage out. I always let it sit a day or two after I finish then I do a final review prior to filing.
I go to forms to locate where I have an error but it's usually a box where there is no explanation of what info is needed. The help function just restates what the form says. It needs a number but provides no information of what number is needed or where it comes from. I just skip the error and file w/o entering anything.
I don't have enough deductions to itemize my return, I know this going in and yet the program makes me go through countless pages. Just provide a button for take standard deduction and let me be done with it.
I found it difficult to change stock sales information once it was entered. I saw how you could change 'unusual details' of the sale but I never figured out how I could change the base information; i.e. sale date, sale amount, etc.
Overall the best yet and I've been using Turbo Tax probably from the beginning. Two things to possibly improve on: 1. How to download information 2. Skipping and going back and forth to sections.
Overall and excellent product.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Not as Good as Prior Years / Some Serious Problems
on April 4, 2014
Posted by: davekolhoff
There were several places where if I had not used the back button, I wouldn't have realized that I missed screens.
The topic list was not near detailed enough to allow for easy movement throughout the program and when I saved my work, it would send be back to a prior point where I had to reenter the information. The flags helped some, but that was a bit clumsy.