 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Nice and easy to use!
on April 3, 2014
Posted by: bsandle
from St. Louis, MO
Good program to use, especially for the simple tax returns. May be a little more complicated if you have a business. But a lot easier than going to an accountant.
What's great about it: I really like the way it walks you through the questions in simple, easy to understand questions.
What's not so great: If there is an error, the program doesn't clearly explain what to do. Sometimes it is a mystery and can be frustrating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Frustration Unnecessary
on April 3, 2014
Posted by: Arkie1
from Pangburn, Arkansas
Many days of frustration and inability to obtain guidance from help center to assist or further override.
A. J. at the Help Center was very helpful this evening and was the only one who even made contact with me to assist. He is a very professional, customer service asset to Turbo Tax/Intuit.
I am a long time customer of Intuit but after this year, I can not recommend the Turbo Tax program to anyone unless something is done to provide solutions.
What's great about it: Very good program; easy to use; professionally supported
What's not so great: Need to add in the filing area--MAKE SURE YOU UNDERSTAND THAT IN SOME CASES YOU MUST FILE FEDERAL AND STATE AT SAME TIME
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes taxes a breeze
on April 3, 2014
Posted by: Joetheresa
from Gloucester Township, NJ
Very organized and easy to complete the filings...
What's great about it: very easy and intuitive to use
What's not so great: NA
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes taxes a breeze
on April 3, 2014
Posted by: Joetheresa
from Gloucester Township, NJ
Makes the completing of a stressful task pretty much a breeze!
What's great about it: very easy and intuitive to use
What's not so great: NA
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program
on April 3, 2014
Posted by: SalBev
from Cape Canaveral, Florida
I've been using Turbo Tax for many years and would have no reason to move unto a different program.
What's great about it: Easy to use, fast, self explanatory,
What's not so great: Can't think of any
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Done in 1 Day!
on April 3, 2014
Posted by: JandGMartin
I was expecting to spend multiple days getting the taxes done. TurboTax made it super easy.
What's great about it: Guided me through every step
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great system and easy steps
on April 3, 2014
Posted by: AGJguy
from San Antonio, TX
seven years and it's never given me a problem. will buy again next year.
What's great about it: ease of questions and transition to next step, flag review and software updates.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A liile vague
on April 3, 2014
Posted by: stanthebeeman
from WA.
Wording should more closely match actual forms
What's great about it: Explaned what to answer
What's not so great: hard to relate to actual forms
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com