Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
EZ File!
on April 3, 2014
Posted by: rth2lar1
I've used TurboTax for more than 15 years and have found it to be easy to use and reliable.
What's great about it: Automatic use of data from last year's returns
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 3, 2014
Posted by: JamesLLLHHH
Seems like it was more difficult this year over previous years. Some of that is changes by IRS. Some is that I am another year older. Had estimate payments the previous year and was not automatically prompted about it this year, and about missed it. Seems like should have popped up automatically with suggested same amount (at the beginning( since was part of prior year file. It was listed on one page but I missed it first time thru. Passwords and pins are necessary, but seems it could be simplified from year to year.
What's great about it: Have used Turbo Tax for about 10+ years
What's not so great: Seemed a little more difficult this year; I'm also a year older.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Was easy
on April 3, 2014
Posted by: Reggaerican
I was able to save money by filing my own taxes instead of paying someone else to do it
What's great about it: Fast and efficent
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Satisfied & relieved
on April 3, 2014
Posted by: ears2go
Overall satisfied;easy to grasp with help available if needed. Easy to understand without high tech language. Happy to get the extra help at the end of the filing process which involved payment; thankyou for the end result! Will recommend this program to others.
What's great about it: you did the calculating
What's not so great: business area needs more explanations
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Home and Business edition easy as pie
on April 3, 2014
Posted by: Gunn44
I have filed my own taxes for both our home and my business over most of my professional career. I have never really looked forward to tax season and often would put off filing to the last day. This was always very stressful for my wife who likes to complete her tasks as early as possible. Turbo Tax keeps both of us stress free.
What's great about it: Ability to change data as necessary w/o slowdown
What's not so great: I personally found no cons this year
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Do not understand why I had 35 errors.
on April 3, 2014
Posted by: mduck123
This year 2013, I encountered two problems: 1) I had to re-enter the investment name and tax ID # of several mutual fund 1099 Div's, which I have never had to do. I would think that TT should import this information from my Fed Return as I believe it has done in the past. 2) When running my federal review, I found 35 errors all related to one 1099-R form. It made no sense to me why this was happening. I had to enter the same four items of information (recipient's name, recipient's SSN, investment name, and investment tax ID) 9 times and run the state review after each time until the errors were gone.
What's great about it: Turbo tax has been wonderful. Very easy to use.
What's not so great: This year, I encountered 2 problems. Do not understand why.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Idaho
on April 3, 2014
Posted by: radiodoc
Why would I file Idaho form electronically if I have to mail the check? The postage will be another fifty cents. No $20 from me for electronic filing.
What's great about it: One evening and done
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Glad to have TurboTax!
on April 3, 2014
Posted by: casmorrisphd
Overall, I can't imagine doing our taxes without TurboTax. The one area that was difficult was that it asked me about the depreciation on our property in another state as if it was income. That was confusing. But overall, it works!
What's great about it: Carrying over the information from Quicken makes it a lot easier to do this!
What's not so great: Some of the questions are not clear
Written by a customer while visiting turbotax.intuit.com