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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Finally Done with taxes this year
on April 3, 2014
Posted by: didTaxes
The step by step instructions ensured that I covered all the items I needed to cover to get the maximum refund. Although it still took my quite a few hours to enter all my data and check it, it would have been much worse if I also had to read all the instructions for all the forms pertinent to my tax situation. I like the feature that allows me to find out what certain terms mean, or what conditions apply to me, especially when the answers come in a pop-up, rather than going off to an external web site. During the filing sequence, some instructions were provided via external web pages. I like the locally provided pop-up window better. I like the easy e-file capability. It is the first time I have used e-file for a federal tax return, and I got my confirmation in less than 30 minutes. All in all, I am pleased with TurboTax, with its completeness, with its focus on getting the data right and getting the maximum refund for you. Thanks!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 3, 2014
Posted by: Apricottie5
I used one program that was free off the IRS website and could not understand many of the questions and sections…came out that I owed 1k more than I did! So went back to Turbotax which I enjoyed using last year, even tho had to purchase it.
I do think it's not completely honest/accurate to say file for free, then tack on fees to use check or cc and for even 1 state other than my own.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Glad to have TurboTax!
on April 3, 2014
Posted by: casmorrisphd
Overall, I can't imagine doing our taxes without TurboTax. The one area that was difficult was that it asked me about the depreciation on our property in another state as if it was income. That was confusing. But overall, it works!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Idaho
on April 3, 2014
Posted by: radiodoc
Why would I file Idaho form electronically if I have to mail the check? The postage will be another fifty cents. No $20 from me for electronic filing.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Do not understand why I had 35 errors.
on April 3, 2014
Posted by: mduck123
This year 2013, I encountered two problems: 1) I had to re-enter the investment name and tax ID # of several mutual fund 1099 Div's, which I have never had to do. I would think that TT should import this information from my Fed Return as I believe it has done in the past. 2) When running my federal review, I found 35 errors all related to one 1099-R form. It made no sense to me why this was happening. I had to enter the same four items of information (recipient's name, recipient's SSN, investment name, and investment tax ID) 9 times and run the state review after each time until the errors were gone.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on April 3, 2014
Posted by: Marshmellow6
love using this product year after year - saves us lots of time and energy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Home and Business edition easy as pie
on April 3, 2014
Posted by: Gunn44
I have filed my own taxes for both our home and my business over most of my professional career. I have never really looked forward to tax season and often would put off filing to the last day. This was always very stressful for my wife who likes to complete her tasks as early as possible. Turbo Tax keeps both of us stress free.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Satisfied & relieved
on April 3, 2014
Posted by: ears2go
Overall satisfied;easy to grasp with help available if needed.
Easy to understand without high tech language.
Happy to get the extra help at the end of the filing process which involved payment; thankyou for the end result!
Will recommend this program to others.
Easy to understand without high tech language.
Happy to get the extra help at the end of the filing process which involved payment; thankyou for the end result!
Will recommend this program to others.
Written by a customer while visiting turbotax.intuit.com