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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Home and Business edition easy as pie
on April 3, 2014
Posted by: Gunn44
from High Point, NC
I have filed my own taxes for both our home and my business over most of my professional career. I have never really looked forward to tax season and often would put off filing to the last day. This was always very stressful for my wife who likes to complete her tasks as early as possible. Turbo Tax keeps both of us stress free.
What's great about it: Ability to change data as necessary w/o slowdown
What's not so great: I personally found no cons this year
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Do not understand why I had 35 errors.
on April 3, 2014
Posted by: mduck123
from Mississippi
This year 2013, I encountered two problems: 1) I had to re-enter the investment name and tax ID # of several mutual fund 1099 Div's, which I have never had to do. I would think that TT should import this information from my Fed Return as I believe it has done in the past. 2) When running my federal review, I found 35 errors all related to one 1099-R form. It made no sense to me why this was happening. I had to enter the same four items of information (recipient's name, recipient's SSN, investment name, and investment tax ID) 9 times and run the state review after each time until the errors were gone.
What's great about it: Turbo tax has been wonderful. Very easy to use.
What's not so great: This year, I encountered 2 problems. Do not understand why.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Idaho
on April 3, 2014
Posted by: radiodoc
from Kuna, ID
Why would I file Idaho form electronically if I have to mail the check? The postage will be another fifty cents. No $20 from me for electronic filing.
What's great about it: One evening and done
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Glad to have TurboTax!
on April 3, 2014
Posted by: casmorrisphd
from Raleigh NC
Overall, I can't imagine doing our taxes without TurboTax. The one area that was difficult was that it asked me about the depreciation on our property in another state as if it was income. That was confusing. But overall, it works!
What's great about it: Carrying over the information from Quicken makes it a lot easier to do this!
What's not so great: Some of the questions are not clear
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 3, 2014
Posted by: Apricottie5
from Seattle
I used one program that was free off the IRS website and could not understand many of the questions and sections…came out that I owed 1k more than I did! So went back to Turbotax which I enjoyed using last year, even tho had to purchase it.
I do think it's not completely honest/accurate to say file for free, then tack on fees to use check or cc and for even 1 state other than my own.
What's great about it: drop out boxes explaining items were very helpfully worded
What's not so great: unclear if I really have to file an Oregon state form when I only worked there 2 weekends.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Finally Done with taxes this year
on April 3, 2014
Posted by: didTaxes
from Morristown, NJ
The step by step instructions ensured that I covered all the items I needed to cover to get the maximum refund. Although it still took my quite a few hours to enter all my data and check it, it would have been much worse if I also had to read all the instructions for all the forms pertinent to my tax situation. I like the feature that allows me to find out what certain terms mean, or what conditions apply to me, especially when the answers come in a pop-up, rather than going off to an external web site. During the filing sequence, some instructions were provided via external web pages. I like the locally provided pop-up window better. I like the easy e-file capability. It is the first time I have used e-file for a federal tax return, and I got my confirmation in less than 30 minutes. All in all, I am pleased with TurboTax, with its completeness, with its focus on getting the data right and getting the maximum refund for you. Thanks!
What's great about it: easy to follow step by step guided instructions that included EVERYTHING I needed to provide to complete my taxes
What's not so great: Had a large amount of data to enter. Can't blame TurboTax for that.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Gets Better Every Year
on April 3, 2014
Posted by: rcnofdc
from Washington, DC
Once you have gotten all the information together to pass along to an accountant so they can charge you (lots) to prepare your tax returns, you've already done all work to prepare your own -- and Turbo Tax makes that easy. It's amazingly satisfying to get it done!
What's great about it: Had a question, asked it -- and Turbo Tax answered me.
What's not so great: Well, after all, it is doing a tax return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Income Taxes
on April 3, 2014
Posted by: JohnofArizona
from Sun City West, AZ USA
TurboTax again produced and excellent product that can be easily used by an experienced tax preparer. While I'm sure a novice preparer could use the TurboTax successfully, I feel and know from experience, that novice preparers have a great difficulty using TurboTax successfully.
While TurboTax is an excellent product, this year's product and prior year products have a maddening problem: the final review required just before electronically filing the forms. In my opinion flagging and requesting some corrections at the final review are poorly timed. As an example, I had not fully completed the recipient portion of some 1099 screens. Rightly TurboTax identified the flaw and brought it to my attention. Now identifying this omission is correct, however, bringing it to my attention just before filing was a poor choice. These type of omission errors could easily be identified much earlier in the preparation process when most prepares ask for error checks. Please don't ask for these low level omissions at this last point in the process when after arriving at this point in the process these type of should have been identified.
What's great about it: Prior year data was carried forward to current year including data comparisons.
What's not so great: The very final review of the tax returns is maddening.
Written by a customer while visiting turbotax.intuit.com