 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
More complex tax code can confuse
on April 4, 2014
Posted by: cwyattc
from CO
I had to file a more complex tax return this year and for the first time in over 5 years I found that using turbo tax was not as helpful and in some cases could lead to errors requiring backing up substantially and clearing out data in sections previously completed. This may be a result of the ever evolving and complex tax code.
What's great about it: Generally pretty easy to work through for simple tax situations
What's not so great: More complex situations can result in errors requiring corrections if initially started to fill in a section
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
The TV ad regarding packing and unpacking
on April 4, 2014
Posted by: Nfrenz
from Florida
Excellent interrogatories that led me through supplying all relevant information. Your ad regarding packing and unpacking your own moving boxes is spot on.
What's great about it: i am the best source for my tax situation.
What's not so great: State sales tax materials were delayed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It got me through it!
on April 4, 2014
Posted by: Marishiten
from MD
I've used TurboTax for about 4 years now. Its very convenient and pretty straightforward. My main problem with it is when errors are discovered on the tax form. The program takes you directly to the line on the actual tax form, not the place in the wizard program where the error occurred. Its sometimes hard to determine what the error is.
What's great about it: Step by step process; easy to go back and add or subtract items.
What's not so great: A bit hard to figure out when there are errors on the return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not as Good as Prior Years / Some Serious Problems
on April 4, 2014
Posted by: davekolhoff
from Fort Wayne, IN
There were several places where if I had not used the back button, I wouldn't have realized that I missed screens.
The topic list was not near detailed enough to allow for easy movement throughout the program and when I saved my work, it would send be back to a prior point where I had to reenter the information. The flags helped some, but that was a bit clumsy.
What's great about it: Appears to be thorough.
What's not so great: Skipped Screens
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Tax Return
on April 4, 2014
Posted by: Rudied
from Texas
I've used TurboTax for several years and have been very pleased with the experience and results.
What's great about it: Walked me right thorugh the whole process.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's So Easy
on April 4, 2014
Posted by: Rdm48
from Houston, TX
Overall the best yet and I've been using Turbo Tax probably from the beginning. Two things to possibly improve on:
1. How to download information
2. Skipping and going back and forth to sections.
1. How to download information
2. Skipping and going back and forth to sections.
Overall and excellent product.
What's great about it: Easy to follow and good explainations
What's not so great: Need better instructions on how to download info from a specifice institution.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Stock sale updates are difficult
on April 4, 2014
Posted by: Greg7099825
I found it difficult to change stock sales information once it was entered. I saw how you could change 'unusual details' of the sale but I never figured out how I could change the base information; i.e. sale date, sale amount, etc.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 4, 2014
Posted by: Tomcarp
from Parsonsfield, Maine
Overall, very good. Not much I would change.
What's great about it: Easy to use. Thorough.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com