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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
2013 Tax Return
on April 4, 2014
Posted by: Rudied
from Texas
I've used TurboTax for several years and have been very pleased with the experience and results.
What's great about it: Walked me right thorugh the whole process.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's So Easy
on April 4, 2014
Posted by: Rdm48
from Houston, TX
Overall the best yet and I've been using Turbo Tax probably from the beginning. Two things to possibly improve on:
1. How to download information
2. Skipping and going back and forth to sections.
1. How to download information
2. Skipping and going back and forth to sections.
Overall and excellent product.
What's great about it: Easy to follow and good explainations
What's not so great: Need better instructions on how to download info from a specifice institution.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Stock sale updates are difficult
on April 4, 2014
Posted by: Greg7099825
I found it difficult to change stock sales information once it was entered. I saw how you could change 'unusual details' of the sale but I never figured out how I could change the base information; i.e. sale date, sale amount, etc.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 4, 2014
Posted by: Tomcarp
from Parsonsfield, Maine
Overall, very good. Not much I would change.
What's great about it: Easy to use. Thorough.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 4, 2014
Posted by: customer123459
from Northern CA
I go to forms to locate where I have an error but it's usually a box where there is no explanation of what info is needed. The help function just restates what the form says. It needs a number but provides no information of what number is needed or where it comes from. I just skip the error and file w/o entering anything.
I don't have enough deductions to itemize my return, I know this going in and yet the program makes me go through countless pages. Just provide a button for take standard deduction and let me be done with it.
What's great about it: Worked well
What's not so great: Error correction explanations, ca't default to stanard deduction
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Good
on April 4, 2014
Posted by: nhsodaman
from Ilinois
This is the 6th year that I have used Turbo Tax and it gets better every year. As with all Tax software it all depends on having all your information ready and correct. Remember garbage in means garbage out. I always let it sit a day or two after I finish then I do a final review prior to filing.
What's great about it: Easy to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happy Camper
on April 4, 2014
Posted by: gammacm
from Hankamer Texas
Turbo tax user for several years. Have a small schedule C business as well as income from regular employment,. Turbo Tax still gets my vote for easy to use tax prep. Included a move to new state this year, schedule C's, 1040's and a state.
What's great about it: easy, walk through the entire ordeal
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Lousy
on April 4, 2014
Posted by: Gohon
from Michigan or New Mexico
I have spent several days trying to get my taxes filed, only to encounter one roadblock after another. Currently I can't file because I can't get a federal pin no. I have typed everything in they asked for several times and called the federal help line, I took the information from the 2012 tax filing.
I will be looking for an alternative to Turbo tax next year.
What's not so great: Did not respond to my e-mail(s).
Written by a customer while visiting turbotax.intuit.com