Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
GREAT
on April 4, 2014
Posted by: SILLYSANDIE
I DID TAXES FOR 10 YEARS & AM STILL AMAZED AT THE EXPERTISE
What's great about it: THE CHANGEABILITY BETWEEN EACH SECTION TO GIVE FREE MOBILITY
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
pretty easy
on April 4, 2014
Posted by: duluth10
from duluth, mn
first time without an accountant and overall I think it went very well. There were glitches in the forms but by early april, these were fixed. I often wanted to toggle back to forms and then get right back to working form and did not find this easy. Maybe there is a way and I just didn't find it.
Have just finished and filed federal but can't tell if I did state since I said I wanted to mail that one. Would like to have them file federal and state separately. However, maybe this will still happen as I continue through the form.
What's great about it: clear directions as to what to put where
What's not so great: no easy way to toggle between forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
minn state tax
on April 4, 2014
Posted by: duluth10
from duluth, mn
the form filing was OK. My biggest complaint is that I finished and transmitted my federal tax return and then Turbo Tax just wanted me to quit. It didn't tell me I needed to go back for my State, nor did it make it easy for me to find where to go to file my state tax. I ended up going back to the minn. return and going through it again, then going to e-file and continuing. There should be an automatic message, when the federal is done like "do you want to e-file or print your state taxes now?" I didn't find any such message to let me know .
What's great about it: fairly clear forms
What's not so great: difficult to sort out some of the questions
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Two businesses and our personal taxes DONE!!!
on April 4, 2014
Posted by: ivorymoon
from California
I have used Turbotax since 2002 and I have had great results on a whole. I did get surprised with a tax bill in 2008 but it worked out to be incorrect--the IRS made a mistake! I feel confident when I send in my taxes that they are done correctly- First time , every time! Thanks! another year done!
What's great about it: All the deductions are listed making it easy to get the most refund due you!
What's not so great: some explanations are a little unclear .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Exprience
on April 4, 2014
Posted by: Frank101
from Texas
I have used Turbo Tax for five years and have found it to be very useful. It has saved me time and money in doing my taxes vs. another company.
What's great about it: The return forms were easy to complete.
What's not so great: None
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 4, 2014
Posted by: NoNickname5412
from Orange County, NY
Have the last ck for updates prior to Transmit. Because updates kick you out, then you have to go through banking screens again. Yes, it kept most info - but a bit of concern - will it hit my bank acct up twice because I had to agree all over again.
Also, I answered q. about 1099R retirement being inherited. When NYS return prtd, it said no inherited. I went back to the input screens and a couple things I ck'd the first time through, were no longer checked. Eaten by computer heaven.
What's great about it: Copies all of last year's tax info. Downloads from investment firms. Yeh!
What's not so great: All the way at the end, clicked transmit, then it would not transmit w/o ckg for updates,
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on April 4, 2014
Posted by: Hlemons
from Mt Zion, IL
The program is complete, lead me through completion of a complicated return. I'll continue to use it again next year!
What's great about it: A great program, improved from last year
What's not so great: No Major Complaints
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turboed My Experience
on April 4, 2014
Posted by: Rockchip
from Vacaville, CA
I have used Turbo Tax for over ten years and still think it is the greatest product purchase I make each year.
What's great about it: Easy to use and navigate
Written by a customer while visiting turbotax.intuit.com