Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Mostly wonderful....
on April 4, 2014
Posted by: pobsa
from Tucson, AZ
While Turbotax is actually quite wonderful, and has enabled me to do my own taxes for several years now, the explanatory notes are at times too vague and would be better if terms were more clearly and completely defined.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on April 4, 2014
Posted by: Lionman
from Woden, Mt
Have used this for years and wouldn't use anything else. As good as any paid tax preparer and a lot less money. Great program.
What's great about it: Program was excellent.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love this program
on April 4, 2014
Posted by: maxmomof3
from New Jersey
I waited for the last minute to file my taxes and was unable to find an accountant that was available. I decided to buy the home and business program and give it a shot. It was pretty easy to follow and the places I was stuck on, I got help from the phone center. Definitely recommend this program!!!
What's great about it: easy to use and wonderful telephone support
What's not so great: didnt experience any cons.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Home & Business
on April 4, 2014
Posted by: Dave4370
from Mocksville, NC
I have a Consulting Business and use TurboTax Home & Business. TTax made the process very easy and painless. Using the interview process reminds me of information I need to gather and enter into the program. Will continue to use and recommend the product. In addition the e-file process is great.
What's great about it: Very thorough
What's not so great: None that I can think of
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on April 4, 2014
Posted by: SILLYSANDIE
I DID TAXES FOR 10 YEARS & AM STILL AMAZED AT THE EXPERTISE
What's great about it: THE CHANGEABILITY BETWEEN EACH SECTION TO GIVE FREE MOBILITY
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
pretty easy
on April 4, 2014
Posted by: duluth10
from duluth, mn
first time without an accountant and overall I think it went very well. There were glitches in the forms but by early april, these were fixed. I often wanted to toggle back to forms and then get right back to working form and did not find this easy. Maybe there is a way and I just didn't find it.
Have just finished and filed federal but can't tell if I did state since I said I wanted to mail that one. Would like to have them file federal and state separately. However, maybe this will still happen as I continue through the form.
What's great about it: clear directions as to what to put where
What's not so great: no easy way to toggle between forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
minn state tax
on April 4, 2014
Posted by: duluth10
from duluth, mn
the form filing was OK. My biggest complaint is that I finished and transmitted my federal tax return and then Turbo Tax just wanted me to quit. It didn't tell me I needed to go back for my State, nor did it make it easy for me to find where to go to file my state tax. I ended up going back to the minn. return and going through it again, then going to e-file and continuing. There should be an automatic message, when the federal is done like "do you want to e-file or print your state taxes now?" I didn't find any such message to let me know .
What's great about it: fairly clear forms
What's not so great: difficult to sort out some of the questions
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Two businesses and our personal taxes DONE!!!
on April 4, 2014
Posted by: ivorymoon
from California
I have used Turbotax since 2002 and I have had great results on a whole. I did get surprised with a tax bill in 2008 but it worked out to be incorrect--the IRS made a mistake! I feel confident when I send in my taxes that they are done correctly- First time , every time! Thanks! another year done!
What's great about it: All the deductions are listed making it easy to get the most refund due you!
What's not so great: some explanations are a little unclear .
Written by a customer while visiting turbotax.intuit.com