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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Turbo Tax Review
on September 30, 2014
Posted by: mlarryh54
I like everything about this software except that when you want to get back to something that you need to add or change it sometimes you can't find the area you're looking for again. Also I'd like to see X buttons along all items so they can be eliminated if they won't be needed. If I don't need to enter something in a particular area I don't want to keep seeing it.
What's great about it: Fast tax prep
What's not so great: hard to get back to some things
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Have been using for 10 years
on September 30, 2014
Posted by: Michaelmca
Turbo Tax is great for people with simple returns, but It seems that each year Turbo Tax makes it harder to complete your return if your situation is more complicated. It is impossible to get in touch with a live person at Turbo Tax and when using the forums, etc. that are available, the information is incomplete. On at least two issues I had to go to the IRS to get answers, then still could not get Turbo Tax to work properly. Finally I had to go to the forms sections and find the forms that the IRS said that I needed then force them into the Turbo Tax template.
What's great about it: Fairly easy to use
What's not so great: Help and questions are not easy to use. Hard to find answers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Cannot file electonically
on September 30, 2014
Posted by: mrsoftware
In Tennessee, the Hall income tax is based on interest and dividend income, which is net investment taxable income. Because of this, the entire amount should be deductible on the 1040 form, and form 8960. Because you must manually override the line on the 1040 form, Ttax will not allow you to file electronically. You must print and mail the form.
What a pain.
What's great about it: Does most things well
What's not so great: Doesn't handle state tax properly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax 2013 All Good on the Western Front
on September 30, 2014
Posted by: Baugie45
Over all experience is better each year. Easier to understand and move around or return to after quitting.
It is easier after doing it for several years. The last two years have been made much simpler.
It would be nice to have access to the history of my account, A Tab that would open up my account so I could review information retained from prior year's and access to PIN's etc.
What's great about it: Fluid and fairly straight forward
What's not so great: Still some terms that create questions that are hard to find answers
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax!
on September 29, 2014
Posted by: MRT2007
from Baltimore, MD
Easy to understand, accessible knowledge base, easy to follow and respond to questions. It's great!!!!! I love the fact that it asks you questions, and points out things that are questionable or may be wrong or something you may have omitted. I think it is a wonderful program. I have used Turbo Tax for years, and plan to continue to do so.
What's great about it: Easy to understand, accessible knowledge base, easy to follow and respond to questions. It's great!!!!!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better this year
on September 29, 2014
Posted by: dbrsuffield
from Suffield, CT
With improved Canadian content and easy inclusion in the return, as well as more infomative help info, this was better than last year.
What's great about it: improved Canadian content
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great As Always!
on September 29, 2014
Posted by: kjb73
from Limon, CO
TurboTax does a great job of explanng nfo!!
What's great about it: Step-by-step drections! Auto-checking!
What's not so great: The TAX Code--which TurboTax cannot fix......
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Income Tax The Easy Way!!!
on September 28, 2014
Posted by: boltonj
from Oceanside, Ca
I have been use TurboTax for over 20 years and it only keeps gettting better and easier to use.
Since I'm now over 70 years old it has to get easier to use!!!
What's great about it: Easy to use & only gets better!!!
What's not so great: We should be able to just enter our Name & FILE our return!!!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com