Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
My Returns
on April 3, 2014
Posted by: mikaeldd
Checked Turbo Tax Community for assistance and received some help there. Called and talked with an Intuit representative who was especially helpful in walking me through my returns (state returns) to find the error (Case #408279062 on 3/29/14).
Also, downloaded the already provided state software by mistake. Contacted Intuit and they not only allowed me to download my second state for free but refunded me for the first mistaken download (Case # 407971438 on 3/16/14)! Truly went above and beyond, for that!
It made my tax preparation a whole lot easier and I can do it at my leisure and in the comfort of my home. before, I had to grab all of my documents and take it to the tax pro. It usually meant several trips because I would forget something. i found out by using your program that he was not asking all of the questions. all of that is behind me now.
I like the process and the comfort of Turbo Tax having done the leg work. I prefer doing my own tax because it provides a valid review of my tax year. The Turbo Tax process helps kake it orderly and complete.
There is no way without Turbo Tax that I could ever do my own taxes - the IRS instructions are impossible for me to understand. I am so glad that I tried Turbo Tax seven years ago as it has allowed me to manage my own tax returns with confidence that they are complete and accurate.