 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
IRS Angel
on April 4, 2014
Posted by: ProcessPerfect
from San Antonio, TX
Flow is seamless and transparent with support information perfectly matched. TurboTax is a masterful app.
What's great about it: Reminders and repeat warnings are perfect
What's not so great: Changed response sometimes don't disappear first sweep
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast & Easy
on April 4, 2014
Posted by: denverave
from Highlands Ranch, CO
I had a lot of changes in my life this year that impacted my taxes. I figured I would struggle with my 2013 return....but not so with TurboTax. They made it easy to file!
What's great about it: Simple to use...good instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Manual Preparation Obsolete
on April 4, 2014
Posted by: GaryKB
It would be easy to create a long article of merits and benefits of TurboTax. I have used it since the first year it was created. Over the years it has improved tremendously. While nothing is perfect for everyone, this program is awfully good, and for me, saves an an extraordinary amount of time over the old pencil, eraser, paper forms, desk or hand calculator, and then redo the worn out forms from erasing. If you are not perfectly organized, figures and information can be entered out of sequence, then subsequently modified by additions, deletions, and changes as they are located. The program always recalculates to reveal present status. No ereasing !
There are multiple suggestions and reminders with many categories of input when using the step-by-step process. However, if you want to simply enter information into the tax form itself instead of the TurboTax question sequence, you can do that too. Every year the program saves me many hours and helps me find the correct places to enter various categories of data.
While I am accustomed to being able to right click a window where an amount can be entered, thus bringing up another window where multiple items can be entered, sorted, and automatically tallied, for new users, that information should be provided.
What's great about it: Easily enter and organize multiple donations to multiple organizations. Can keep coming back as needed.
What's not so great: Some information windows can be read but not selectable for printing. Should inform of ability to right click entries
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love this product!
on April 4, 2014
Posted by: TNTSMOM
from Greensboro, NC
Thanks for creating an easy to use program. From novices like myself, to more experienced users, this software meets all needs. The ability to go back to fix errors with ease, and to be guided back when a mistake has been made are 2 of my favorite features. I also like having the ability to ask questions of experts and the community of users anytime day or night.
What's great about it: Ease of use, able to get answers quickly, will send you back to fix errors
What's not so great: doesn't come to your house and gather documents :)
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Avoiding pitfalls
on April 4, 2014
Posted by: Nick007
from Des Plaines, Illinois
Some of the things that I could not accurately answer made my deductions harder to answer. For example, when I wanted to know the sales tax rate for my state TurboTax did not point out that I could use the total from the county, city, and state. I went on the internet to realize what the total percentage for sales tax was. But on the whole, I just love TurboTax. Its easy to use and asks the right questions.
What's great about it: Asked the right questions
What's not so great: Sometimes the help portion lacked what I precisely wanted answered
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 4, 2014
Posted by: dessa1
I recommend this software to all. Very easy to understand
What's great about it: Went through each step
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Submitting
on April 4, 2014
Posted by: tibeg
from JTNP, CA
Pretty smooth sailing until we tried to efile. Had to shut down and restart to get the updates to take effect. A little frustrating, but overall happy. Done!
What's great about it: All went well until
What's not so great: We tried to efile
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best part of Filing Taxes
on April 4, 2014
Posted by: MACSBACK
from Auburn, CA
I have used Turbo Tax for years and it just keeps getting better.
What's great about it: It's Easy!
Written by a customer while visiting turbotax.intuit.com