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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
TurboTax Folks Take Scare out of DIY tax prep
on April 4, 2014
Posted by: KatharineF
from San Diego, CA
Also liked the review process to be sure we didn't forget anything. We aren't tax prep experts, so we needed all the prompts. Thanks for your help.
What's great about it: Felt like I was sitting in your office being interviewed by one of your staff. Ez to understand, step-by-step approach.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I'm Dependent on TurboTax
on April 4, 2014
Posted by: jrladd
from Seattle, WA
I'm a retired CPA, but I was not a tax expert. I rely on TurboTax to help me prepare my own tax return, my 95-year-old father's tax return, and a daughter's tax return. I am a heavy computer-user, and I find TurboTax very easy to use. Highly recommended!
What's great about it: Easy to use, expert advice
What's not so great: Requires computer fluency
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2013 tax software not as good as 2012
on April 4, 2014
Posted by: raa2014
from AR
This is a good tax software, especially if you run a small business. In past years, the software has been very user friendly, and the format was good. This year (2013 tax year), the software was a little glitchy, and information tranferred from federal form to state form was not consistent. I found myself going back to my federal form trying to figure out how the amounts on the state form were generated. The user definitely needs some grasp of tax preparation to avoid getting completely confused in some of the tax sections.
What's great about it: price
What's not so great: information transfer glitchy; not as clear on information required as in previous years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A great program
on April 4, 2014
Posted by: Bobbear
from California
I've been using Turbo Tax for many years for myself and my family and I find it easy to use and very automated, at least for those items which are available online. It's very thorough and I have never been audited nor has any member of my family. State taxes are a breeze due to so many similarities with the Federal forms and Turbo Tax imports almost everything. This program saves me a lot of time.
What's great about it: Easy to use and very automated
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Deal
on April 4, 2014
Posted by: Frogman62
from Cheyenne, WY
It covers much of what my life is like!
What's great about it: The thoroughness of the program
What's not so great: Missed some explanations when correcting errors
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Short and sweet
on April 4, 2014
Posted by: PapaJoe1954
from knoxville, TN
Used Turbo Tax for years. always cutting edge and easy to use. Very complete in reviewing return and never had any problems.
What's great about it: Easy to use
What's not so great: sometimes asks unrelated to me questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 4, 2014
Posted by: patye
I've used Turbo tax for 5 years and do like it. This year they made it easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
UPDATE DURING FILING A ROYAL PAIN
on April 4, 2014
Posted by: BRUCE1234567890
from LEWISBURG, PA
FILING STOPPED AFTER PAYING BECAUSE OF AN UPDATE. HAD TO UPDATE SEVERAL TIMES UNTIL I FIGURED OUT TURBO TAX HAD TO BE SHUT DOWN AND THEN RESTARTED IN ORDER TO GET THE FILING PROCESSED. PUT THIS UPDATE BEFORE PAYING FOR THE E-FILING.
What's not so great: STOPPING FILING BECAUSE OF UPDATE REQUIREMENT
Written by a customer while visiting turbotax.intuit.com