turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2 out of 5
2
UPDATE DURING FILING A ROYAL PAIN
on April 4, 2014
Posted by: BRUCE1234567890
from LEWISBURG, PA
FILING STOPPED AFTER PAYING BECAUSE OF AN UPDATE. HAD TO UPDATE SEVERAL TIMES UNTIL I FIGURED OUT TURBO TAX HAD TO BE SHUT DOWN AND THEN RESTARTED IN ORDER TO GET THE FILING PROCESSED. PUT THIS UPDATE BEFORE PAYING FOR THE E-FILING.
What's not so great: STOPPING FILING BECAUSE OF UPDATE REQUIREMENT
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax Revision
on April 4, 2014
Posted by: AdensGIGi
from Clinton,WI
Tech Support was awesome! With this year's Home & Business Turbo Tax, it would NOT import previous taxes from PDF files. So it all had to be done manually, which was very confusing to me. Had to make several calls into the support line. Always talked with very nice, polite, professional people!!
What's great about it: Great walk through and support!
What's not so great: Would NOT import my previous tax information from the PDF files!! Had to do it all manually!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on April 4, 2014
Posted by: Alohageedub
from Mililani, HI
I have been using Turbo Tax for several years. This years version was more difficult to work with than past years. For some reason the program does not show or print the State estimate forms for 2014.
What's great about it: transfer of data
What's not so great: This years program is much more difficult than last years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love Turbo Tax
on April 4, 2014
Posted by: HarelyGuy
from Pittsburgh, Pa
Have been using the product for years and I am never disappointed! Very helpful hints, very directive, easy transfer of previous years information which makes tax time go much smoother and faster.
What's great about it: Easy to use and navigate, very helpful hints!
What's not so great: Have to scroll down the page after every completed section
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
good
on April 4, 2014
Posted by: Scurt
from Montata
fast and efficient, but the federal returns are not easily translated to the state returns
What's great about it: fast
What's not so great: circular referencing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on April 4, 2014
Posted by: Shamue
from Utah
I would like to be able to scan and attach my own documents to my return.
What's great about it: Software is very helpful
What's not so great: I wish that the assistance with the sale of stocks was provided at the time that I was trying to fill in the information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Wise Filing
on April 4, 2014
Posted by: DlubeT
from Vacaville, CA
Adjusts to life's changing situations. Comprehensive step-by-step approach provides peace of mind.
What's great about it: Ease of use, comprehensive, simplifies an otherwise complex process.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love the Detail
on April 4, 2014
Posted by: KaareBear
from Holland, MI
Thought the estimated taxes should have been closer to the beginning. Overall a good experience. Glad I made the switch.
What's great about it: Loved all the detail
What's not so great: The order was a little confusing
Written by a customer while visiting turbotax.intuit.com
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