 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
A Little More Heartburn This Year
on April 5, 2014
Posted by: SunDevils
from St. Petersburg, Russia
TurboTax is still, in my opinion the best product out there. I've been using it for years. It's always a solid and thorough product, and makes filing easy.
However this year, for the first time in a long time, there were bugs with the installation and updates. I had to try to load my state return several times. Also, when I went to e-file it kept wanting an update that I theoretically already downloaded three times. Everything eventually went through after several attempts, but because I'm filing from a remote place it would've made it very difficult if I had to suddenly mail my returns in.
That said, TurboTax is still highly recommended!
What's great about it: Fast, thorough, secure, easy to navigate
What's not so great: Buggy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Review - NOL Issue
on April 5, 2014
Posted by: jwitk
from Illinois
Overall Turbo Tax was excellent and relatively easy to use but I needed more help with Net Operating Loss calculation. I had no idea of which lines to draw from, the schedule's work sheet would have helped a lot even if Turbo chose to NOT include it within the taxes...
What's great about it: Easy to use and follow guidelines
What's not so great: Figuring NOL was a disaster
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
STILL USING TT SINCE IT FIRST CAME ON THE MARKET
on April 5, 2014
Posted by: DRMANTE
from EDGEWOOD, MARYLAND
DO NOT FEATURE ON YOUR WEBSITE. THIS IS FOR YOUR EYES ONLY AND I WAS TOO LAZY TO SWITCH TO LOWERCASE SO I AM NOT YELLING. I HAVE USED TURBO TAX SINCE 1994 AND I REFUSE TO USE ANYTHING ELSE. I GET SOMEWHAT FRUSTRATED WITH THE BUGS IN THE APPLICATION EVERY SAY (4-5)YEARS BUT IT IS STILL BETTER THAN ANYTHING ELSE ON THE MARKET. I WOULD LIKE TO BE ABLE TO PRINT AND OR SAVE THE PRIOR YEAR VS THIS YEAR COMPARISON SCREENS, DEDUCTIONS, BOTTOM LINES AND OR OTHER REVIEW DATA AS I MOVE THROUGH THE PROCESS. IT WOULD ADD VALUE TO MY EFFORT AS MANUALLY COPYING THE DATA SLOWS DOWN MY MOBILITY. I WOULD ALSO LIKE THE ABILITY TO GO BACK TO A SPECIFIC POINT IN THE STEPS AND MAKE CHANGES WITHOUT HAVING TO REDO THE STEPS AND RE-ANSWER THE QUESTIONS ALL OVER AGAIN.. EVEN WITHOUT THIS FUNCTIONALITY I WOULD NOT CHANGE TO ANOTHER PRODUCT THOUGH HAVING THIS FEATURE WOULD ADD VALUE TO THE APPLICATION. ALSO WHY CAN'T I JUST UPGRADE TO THE NEXT VERSION EA YEAR OR BUY A PRODUCT KEY WITHOUT REINSTALLING A NEW VERSION OF THE PRODUCT EVERY YEAR. IS IT THAT WE HAVE NOT FOUND OUT HOW TO BE BACKWARDS COMPATIBLE WITH PRIOR YEARS IF WE HAVE TO GO BACK AND AMEND OR CHANGE SOMETHING OR IT INCREASES PROFIT FOR INTUIT TO SELL THE ENTIRE APP EACH YEAR..JUST CURIOUS AND THINKING OUT LOUD..MAYBE YOU'LL SOLVE THIS FOR THOSE LOYAL PATRONS THAT HAVE BEEN USING THIS PRODUCT RELIGIOUSLY ONE DAY AS WELL.
What's great about it: INTUITIVE, EFFORTLESS, EASY, CONVENIENT
What's not so great: UNABLE TO PRINT/SAVE COMPARISONS OR BOTTOM LINES
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Finished my Returns
on April 5, 2014
Posted by: LarryII
from Hempstead, NY
Even for a novice tax preparer like myself, Turbo Tax was great. I had all of the required information, which was easily entered in the appropriate places by the questions posed.
What's great about it: Ease of preparation. Great questions to make sure I didn't miss any deductions.
What's not so great: No real cons. Software was easy to move around.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Could not do this myself without Turbo Tax
on April 5, 2014
Posted by: JohnRohr
from Virginia
Without Turbo Tax, I would have to use a tax preparation service.
What's great about it: Answer clear questions
What's not so great: Repeat some information such as one vehicle expensed to four businesses.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!!
on April 5, 2014
Posted by: Suzyq825
from Stuart, Fl
Easy step-by-step process, especially the downloads from banks & Stock accounts. Catches the errors, so you have a better chance of NO Audit!!
What's great about it: Catches the errors right away!
What's not so great: non
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Relief
on April 5, 2014
Posted by: Tibb
from Minneapolis, MN
We have used TurboTax every year since it was released. We must have saved thousands of dollars in professional tax preparation fees and feel confident we have always received the maximum refund. Based on some current TV ads we feel confident we have received our share of the billion dollars waiting to be claimed each year. Our return includes a Schedule C and all information is quickly and easily imported from Quicken. However, data entry into Quicken must be completed as it happens throughout the year while it is fresh in your mind.
What's great about it: Ability, ease, and accuracy of downloaded information from financial institutions. Ease of entering K-1 information.
What's not so great: Could have used more explanation of changes in Schedule D.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
excellent program
on April 5, 2014
Posted by: withbatteries
from Pittsburgh, PA
I've used Turbotax for 20 yrs and find it intuitive to use and it covers my particular tax needs. The last two years there has been a software problem during the state revuew process regarding W-2 for management of sick pay but call to the help center solved the problem with friendly and knowledgeable support. I'll keep using this excellent product in the future.
What's great about it: friendly, knowledgeable and supportive help
What's not so great: none
Written by a customer while visiting turbotax.intuit.com