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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Finished my Returns
on April 5, 2014
Posted by: LarryII
from Hempstead, NY
Even for a novice tax preparer like myself, Turbo Tax was great. I had all of the required information, which was easily entered in the appropriate places by the questions posed.
What's great about it: Ease of preparation. Great questions to make sure I didn't miss any deductions.
What's not so great: No real cons. Software was easy to move around.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Could not do this myself without Turbo Tax
on April 5, 2014
Posted by: JohnRohr
from Virginia
Without Turbo Tax, I would have to use a tax preparation service.
What's great about it: Answer clear questions
What's not so great: Repeat some information such as one vehicle expensed to four businesses.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!!
on April 5, 2014
Posted by: Suzyq825
from Stuart, Fl
Easy step-by-step process, especially the downloads from banks & Stock accounts. Catches the errors, so you have a better chance of NO Audit!!
What's great about it: Catches the errors right away!
What's not so great: non
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Relief
on April 5, 2014
Posted by: Tibb
from Minneapolis, MN
We have used TurboTax every year since it was released. We must have saved thousands of dollars in professional tax preparation fees and feel confident we have always received the maximum refund. Based on some current TV ads we feel confident we have received our share of the billion dollars waiting to be claimed each year. Our return includes a Schedule C and all information is quickly and easily imported from Quicken. However, data entry into Quicken must be completed as it happens throughout the year while it is fresh in your mind.
What's great about it: Ability, ease, and accuracy of downloaded information from financial institutions. Ease of entering K-1 information.
What's not so great: Could have used more explanation of changes in Schedule D.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
excellent program
on April 5, 2014
Posted by: withbatteries
from Pittsburgh, PA
I've used Turbotax for 20 yrs and find it intuitive to use and it covers my particular tax needs. The last two years there has been a software problem during the state revuew process regarding W-2 for management of sick pay but call to the help center solved the problem with friendly and knowledgeable support. I'll keep using this excellent product in the future.
What's great about it: friendly, knowledgeable and supportive help
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and smooth this year
on April 5, 2014
Posted by: tandtl
from Minneapolis, MN
Sold a home this year. Otherwise, everything was simple. There were plenty of specifics on adjusting our cost basis.
What's great about it: Lots of reminders of what to check
What's not so great: Last year it was very fussy about decimal points when deleting items.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good overall
on April 5, 2014
Posted by: Lighthouse9564
It may or may not be user error on my part, but the local tax returns ("RITA" and sometimes "CCA") do not seem to calculate correctly. I end up doing them off line, and have to fix TurboTax entries the following year due to erroneous carryover amounts.
What's great about it: Easy to use
What's not so great: Local returns not correct
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My thoughts
on April 5, 2014
Posted by: william1950
from Lake of the Ozarks, MO
I thought the federal portion of my return was easy for most people to understand and to answer the questions made sense for that part of the return. I am a little disappointed with the directions for my state return. I thought there could have been more explanation for some of the areas of the state return.
What's great about it: questions were direct and usually easy to answer
What's not so great: need better explanation when reviewing the associated federal forms
Written by a customer while visiting turbotax.intuit.com