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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy and smooth this year
on April 5, 2014
Posted by: tandtl
from Minneapolis, MN
Sold a home this year. Otherwise, everything was simple. There were plenty of specifics on adjusting our cost basis.
What's great about it: Lots of reminders of what to check
What's not so great: Last year it was very fussy about decimal points when deleting items.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good overall
on April 5, 2014
Posted by: Lighthouse9564
It may or may not be user error on my part, but the local tax returns ("RITA" and sometimes "CCA") do not seem to calculate correctly. I end up doing them off line, and have to fix TurboTax entries the following year due to erroneous carryover amounts.
What's great about it: Easy to use
What's not so great: Local returns not correct
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My thoughts
on April 5, 2014
Posted by: william1950
from Lake of the Ozarks, MO
I thought the federal portion of my return was easy for most people to understand and to answer the questions made sense for that part of the return. I am a little disappointed with the directions for my state return. I thought there could have been more explanation for some of the areas of the state return.
What's great about it: questions were direct and usually easy to answer
What's not so great: need better explanation when reviewing the associated federal forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Will Use it Every Year
on April 5, 2014
Posted by: Makaway
from Caln, Pa
Great Support through Phone!
I hate doing my taxes, I feel more confident doing them through Turbo Tax
I hate doing my taxes, I feel more confident doing them through Turbo Tax
What's great about it: Thorough
What's not so great: Can be difficult to navigate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review 040514
on April 5, 2014
Posted by: TerryTurbo
from Twin Cities, MN
Fast, efficient. Need guidance on how to keep my records so that this process is faster.
Clear and easy to follow directions.
What's great about it: updates
What's not so great: sometimes I don't know where to go to do a task.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Some suggestions
on April 5, 2014
Posted by: CJRice
from Washington state
I've used TurboTax since it consolidated the old MacInTax...same company...same great product. Every year taxes get more complicated and harder to do without using the services of a CPA. However, TurboTax continues to make a hard job easier. It typically takes me 1.5 to 2 full days to do my taxes. By the time I'm complete, I feel good about the results and sleep well knowing that even if audited, I am paying what I owe and no more.
It would be great though, if TurboTax provided a note area for explaining the deductions taken so the next year, when you access previous year's tax info, those notes would be available to read and help you understand what you used to make up that odd deduction.
It would be great though, if TurboTax provided a note area for explaining the deductions taken so the next year, when you access previous year's tax info, those notes would be available to read and help you understand what you used to make up that odd deduction.
Additionally, when I do taxes, I always hold back some deductions in case I'm audited to give me a little buffer. It would be great if TurboTax gave you the opportunity to claim or hold that deduction.
I'd rather pay the Feds $100 than try to cheat them out of a dime, but in an audit, unless you are represented by Tax Support, you're at the mercy of the IRS agent reviewing your return.
What's great about it: Easy; thorough; available on my schedule
What's not so great: No place to put notes regarding deductions taken.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes 2013
on April 5, 2014
Posted by: securitymanDean
from Naples FL
It was great and easy and fast. No problems.
What's great about it: Quick and easy
What's not so great: none that I can think of
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ohio Form IT SBD
on April 5, 2014
Posted by: JayKayT
from Cincinnati, Ohio
I have used Turbo Tax many years.I am not a tax accountant which is why I buy Turbo Tax!
This year I felt as if I was thrown to the wolves with the Ohio form IT SBD.
I don't understand the Ohio tax form or it's instructions enough to complete the form correctly. I finally mailed it to Ohio with a note attached - I'm sure it's filled out wrong.
Why didn't Turbo Tax "go the extra mile" necessary to walk us through this form?
I am very frustrated!
I would appreciate a response.
This year I felt as if I was thrown to the wolves with the Ohio form IT SBD.
I don't understand the Ohio tax form or it's instructions enough to complete the form correctly. I finally mailed it to Ohio with a note attached - I'm sure it's filled out wrong.
Why didn't Turbo Tax "go the extra mile" necessary to walk us through this form?
I am very frustrated!
I would appreciate a response.
What's great about it: Ease of Use
What's not so great: Ohio Form IT SBD - or lack of !
Written by a customer while visiting turbotax.intuit.com