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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Will Use it Every Year
on April 5, 2014
Posted by: Makaway
from Caln, Pa
Great Support through Phone!
I hate doing my taxes, I feel more confident doing them through Turbo Tax
I hate doing my taxes, I feel more confident doing them through Turbo Tax
What's great about it: Thorough
What's not so great: Can be difficult to navigate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review 040514
on April 5, 2014
Posted by: TerryTurbo
from Twin Cities, MN
Fast, efficient. Need guidance on how to keep my records so that this process is faster.
Clear and easy to follow directions.
What's great about it: updates
What's not so great: sometimes I don't know where to go to do a task.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Some suggestions
on April 5, 2014
Posted by: CJRice
from Washington state
I've used TurboTax since it consolidated the old MacInTax...same company...same great product. Every year taxes get more complicated and harder to do without using the services of a CPA. However, TurboTax continues to make a hard job easier. It typically takes me 1.5 to 2 full days to do my taxes. By the time I'm complete, I feel good about the results and sleep well knowing that even if audited, I am paying what I owe and no more.
It would be great though, if TurboTax provided a note area for explaining the deductions taken so the next year, when you access previous year's tax info, those notes would be available to read and help you understand what you used to make up that odd deduction.
It would be great though, if TurboTax provided a note area for explaining the deductions taken so the next year, when you access previous year's tax info, those notes would be available to read and help you understand what you used to make up that odd deduction.
Additionally, when I do taxes, I always hold back some deductions in case I'm audited to give me a little buffer. It would be great if TurboTax gave you the opportunity to claim or hold that deduction.
I'd rather pay the Feds $100 than try to cheat them out of a dime, but in an audit, unless you are represented by Tax Support, you're at the mercy of the IRS agent reviewing your return.
What's great about it: Easy; thorough; available on my schedule
What's not so great: No place to put notes regarding deductions taken.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes 2013
on April 5, 2014
Posted by: securitymanDean
from Naples FL
It was great and easy and fast. No problems.
What's great about it: Quick and easy
What's not so great: none that I can think of
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ohio Form IT SBD
on April 5, 2014
Posted by: JayKayT
from Cincinnati, Ohio
I have used Turbo Tax many years.I am not a tax accountant which is why I buy Turbo Tax!
This year I felt as if I was thrown to the wolves with the Ohio form IT SBD.
I don't understand the Ohio tax form or it's instructions enough to complete the form correctly. I finally mailed it to Ohio with a note attached - I'm sure it's filled out wrong.
Why didn't Turbo Tax "go the extra mile" necessary to walk us through this form?
I am very frustrated!
I would appreciate a response.
This year I felt as if I was thrown to the wolves with the Ohio form IT SBD.
I don't understand the Ohio tax form or it's instructions enough to complete the form correctly. I finally mailed it to Ohio with a note attached - I'm sure it's filled out wrong.
Why didn't Turbo Tax "go the extra mile" necessary to walk us through this form?
I am very frustrated!
I would appreciate a response.
What's great about it: Ease of Use
What's not so great: Ohio Form IT SBD - or lack of !
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
tax software performs the minumum
on April 5, 2014
Posted by: Freedmeister
from New Hampshire
I've used turbo tax for years, and it NEVER imports correctly from Quicken, and it puts the entries in the wrong categories so it's very hard to tell where an entry taken from quicken ended up. It's very poor at any sort of analytics on where a certain expense would be best entered (I have a small business). I'm not interested in pretty videos. I want clear guidelines as to where to enter an expense, and concise explanations as to whether it is deductible (as well as lists of items that are deductible). Also, beware: not good or complete at calculating NH business enterprise taxes!
What's great about it: easier than getting all the forms and handwriting all the entries
What's not so great: mostly full of useless videos and poor at helping find the most deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happy X 3
on April 5, 2014
Posted by: MGGD
from Manchaca, Texas
This program was awesome. It was very easy to use, especially when filling out the 1099. Excellent resource for someone newly single AND opening a small business. This was my first time to file single in over 25 years and Turbo Tax relieved a lot of stress.
What's great about it: Answering the questionnaires and having the forms fill out automatically.
What's not so great: Finding specific information on claiming a dependent of divorced parents.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 5, 2014
Posted by: Dmac10
from Memphis, Tn
Have used for 8-9 yrs now, gets better and easier each yr.
What's great about it: Walks thru very through
What's not so great: would like to be able to do screen print at times/ times is hard to go back to add / subtract in wrong category
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com