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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
1
Can't Print out Return
on April 5, 2014
Posted by: Tom325
from Union, N.J.
I have been a customer of Turbo Tax for many years. I have been trying to print out a paper copy of my return but I can't.
Instructions as to how to address this problem are not sufficient. What good is this program if you can't print out a return ?
What's not so great: Unable to print out a paper copy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Tool for Filing Taxes
on April 5, 2014
Posted by: TimKesMan
from Brooklyn CT
This will be about the eighth year I've used TurboTax. It carried me through the subtleties of my wite's home business. It helped with the college financial experience. If you keep good records, you should have no trouble using it.
What's great about it: Takes you through step by step
What's not so great: Asks some questions that were challenging for a layman to answer
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax
on April 5, 2014
Posted by: HalTpa28n16412
from Cave Creek, AZ
TurboTax is generally easy to use except I did have some difficulty finding entries for extimated tax paid & state tax credits. Without proper prompts these items may be missed.
What's great about it: Found it easy to prepare & file.
What's not so great: Very difficult to file an amended return last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Step by Step Walk Thru
on April 5, 2014
Posted by: Ahokie
Home & Business Version covers all situations for me.
What's great about it: Step by Step Walk Thru
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product!
on April 5, 2014
Posted by: nanonan2
from Scottsdale, AZ
I have used TurboTax for YEARS and it has been great.
I used to get "math overload" and "language confusion" when doing it by myself.
The helpline is wonderful. I have use the online chat and the phone line for help. The staff is very patient and sincere. They have never failed me. (it has usually been my fault that I need help.)
I use the home and business version and have it sent automatically every year. That gets me going early, so any of my glitches can be cleared up before the 15th.
I used to get "math overload" and "language confusion" when doing it by myself.
The helpline is wonderful. I have use the online chat and the phone line for help. The staff is very patient and sincere. They have never failed me. (it has usually been my fault that I need help.)
I use the home and business version and have it sent automatically every year. That gets me going early, so any of my glitches can be cleared up before the 15th.
What's great about it: Fast, easy, helps me organize the information needed, free efile!
What's not so great: State can be tricky since strange changes happen in my state
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
N/A
on April 5, 2014
Posted by: RED1234
from Plaucheville, Louisiana
Farm Rental Income reporting was changed from previous years and simply more difficult to follow and complete.
Foreign Taxes was so difficult that I spent considerable time with a TurboTax expert who could not help me so had to sort it out myself.
What's great about it: Accurate
What's not so great: Farm Rental Income & Foreign Taxes Paid
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
whew another one done
on April 5, 2014
Posted by: tjsff
from Lecanto, FL
Turbo Tax has once again made this as painless as possible with a very easy to use program. ANYONE can do this with their help. I recommend them HIGHLY !
What's great about it: Easy to use and stress free
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
disappointed
on April 5, 2014
Posted by: Turbotaxuser676
from Houston
Having been a Turbo tax user for years i was surprised when I completed my entries and did an error check. It found an error referring to my "trade-in". I had no trade in but I took almost an 8 hour day checking all my entries. I found no reason for the "trade-in". I did another error check and it was still there.
I had no choice but to start over with another file name. This cost me two more days but it worked. I did have a problem entering information from a K-1 regarding box 16, line D,E or F but while Turbo tax could have made it easier, I guess that problem was not due to Turbo tax.
All together it took a week to do what should have taken no more than 2 days.
What's great about it: The ease of entry
What's not so great: Bugs in Turbotax
Written by a customer while visiting turbotax.intuit.com