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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Step by Step Walk Thru
on April 5, 2014
Posted by: Ahokie
Home & Business Version covers all situations for me.
What's great about it: Step by Step Walk Thru
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product!
on April 5, 2014
Posted by: nanonan2
from Scottsdale, AZ
I have used TurboTax for YEARS and it has been great.
I used to get "math overload" and "language confusion" when doing it by myself.
The helpline is wonderful. I have use the online chat and the phone line for help. The staff is very patient and sincere. They have never failed me. (it has usually been my fault that I need help.)
I use the home and business version and have it sent automatically every year. That gets me going early, so any of my glitches can be cleared up before the 15th.
I used to get "math overload" and "language confusion" when doing it by myself.
The helpline is wonderful. I have use the online chat and the phone line for help. The staff is very patient and sincere. They have never failed me. (it has usually been my fault that I need help.)
I use the home and business version and have it sent automatically every year. That gets me going early, so any of my glitches can be cleared up before the 15th.
What's great about it: Fast, easy, helps me organize the information needed, free efile!
What's not so great: State can be tricky since strange changes happen in my state
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
N/A
on April 5, 2014
Posted by: RED1234
from Plaucheville, Louisiana
Farm Rental Income reporting was changed from previous years and simply more difficult to follow and complete.
Foreign Taxes was so difficult that I spent considerable time with a TurboTax expert who could not help me so had to sort it out myself.
What's great about it: Accurate
What's not so great: Farm Rental Income & Foreign Taxes Paid
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
whew another one done
on April 5, 2014
Posted by: tjsff
from Lecanto, FL
Turbo Tax has once again made this as painless as possible with a very easy to use program. ANYONE can do this with their help. I recommend them HIGHLY !
What's great about it: Easy to use and stress free
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
disappointed
on April 5, 2014
Posted by: Turbotaxuser676
from Houston
Having been a Turbo tax user for years i was surprised when I completed my entries and did an error check. It found an error referring to my "trade-in". I had no trade in but I took almost an 8 hour day checking all my entries. I found no reason for the "trade-in". I did another error check and it was still there.
I had no choice but to start over with another file name. This cost me two more days but it worked. I did have a problem entering information from a K-1 regarding box 16, line D,E or F but while Turbo tax could have made it easier, I guess that problem was not due to Turbo tax.
All together it took a week to do what should have taken no more than 2 days.
What's great about it: The ease of entry
What's not so great: Bugs in Turbotax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 5, 2014
Posted by: JPRocket
from Vancouver, WA
Amazingly simple and easy to use. I can't imagine anything better for now. Thanks TurboTax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy-peezy
on April 5, 2014
Posted by: Grumpyguy
from Mansfield, Texas
I like Turbo Tax - but I don't like the format change for getting/checking for updates. I liked it better when the prompt for updates came up automatically. It also took a little while to get in touch with a person at Turbo Tax to get help on how to get updates. Once I got in touch with Iris, she was very helpful and was able to get me on the right track. Thanks Iris!
What's great about it: Turbo Tax is easy to use. It's great being able to quickly go back thru the material already done to verify.
What's not so great: This year the format was different. I had trouble getting updates. I was looking for the update button as in the past.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Less Pain, More Money
on April 5, 2014
Posted by: ncv107
from Salem, OR
I have done my income taxes a variety of ways; hired someone, paper and pencil with the calculator and several computer programs. I am usually filing as an employee, but have done several small side business over the years.
The Turbo Tax program is the easiest way I have found to do income taxes. It still takes time and you still have to be prepared with the paperwork. But it does provide the education and learning about taxes that can make you smarter. Maybe not CPA smart, but if you have to do your taxes anyway, this program does make it as easy as possible. The walk thru steps and check boxes are simple to use. The checks and reviews will eliminate errors.
The down side is you still have to put in the time, pay attention to the details and in the end, pay the taxman.
But the plus side is you will develop the knowlege base you are going to need. For the rest of your life. Because the American dream includes doing taxes till you die.
The Turbo Tax program is the easiest way I have found to do income taxes. It still takes time and you still have to be prepared with the paperwork. But it does provide the education and learning about taxes that can make you smarter. Maybe not CPA smart, but if you have to do your taxes anyway, this program does make it as easy as possible. The walk thru steps and check boxes are simple to use. The checks and reviews will eliminate errors.
The down side is you still have to put in the time, pay attention to the details and in the end, pay the taxman.
But the plus side is you will develop the knowlege base you are going to need. For the rest of your life. Because the American dream includes doing taxes till you die.
What's great about it: Easy walk thru
What's not so great: Still have to do it. Every year.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com