Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
Love Turbo But...
on April 2, 2014
Posted by: katindecatur
Have used Turbo Tax for years and trust it! Will buy it again. This year the 2013 version ate my 2012 forms rendering the whole 2012 and 2013 programs useless. When I reopened 2013, it started looking for updates and then it began importing 2012 and the problem started. The 2013 renamed itself 2012 and I could not open anything at all after that. I had to start all over, reload the disk and enter all my information into the program by hand without the convenience of importing the info from the previous year. There is always a problem year after year but even so I will buy it again because it is the best available out there.
What's great about it: User friendly language and a step by step approach
What's not so great: The software still has some glitches
TT for Mac has gotten better and easier to use every year since I started using it -- 2002 or earlier. Many more updates this year, right up to early April -- guess we could blame the IRS rule changes!
Only real Microsoft-like behavior was the inability to e-file due to "Need to update TT before filing" messages. No matter how many time I updated, it kept applying the same update and didn't set the 'flag' today it was updated. Finding the problem in the fora and then erasing my Trash did the trick. Too bad TT didn't fix this problem with another update!
What's great about it: Better interface than prior years; easier switching to forms and back!
What's not so great: Bugs in the update software that prevented me from e-filing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)