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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
TurboTax Process Review-2013 Tax Year
on April 2, 2014
Posted by: jackbenimble100
The 2013 Home & Business TurboTax version was very good and covered all the many bases I had. One problem was: there was not a VERY CLEAR warning to do an intermediate save when I was 3/4 through the business portion (I was closing out an internet connection for checking something, and I closed out TurboTax instead, and had to start over. Very annoying).
Otherwise the process was good, though it took me 2 1/2 days to get through everything. One especially helpful feature was leading me through every line of a complicated K-1 partnership filing. When I first got the statement from the partnership, I was confused about all the entries on the statement, but TurboTax took me through all the entries one at a time. No doubt saved me lots of errors.
Also, very good that it brought in carryovers from the previous year.
Otherwise the process was good, though it took me 2 1/2 days to get through everything. One especially helpful feature was leading me through every line of a complicated K-1 partnership filing. When I first got the statement from the partnership, I was confused about all the entries on the statement, but TurboTax took me through all the entries one at a time. No doubt saved me lots of errors.
Also, very good that it brought in carryovers from the previous year.
What's great about it: Very clear lead through
What's not so great: Did not save first time through
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 2, 2014
Posted by: flwilliams
Great have beenusing TTax for over pro0bably 15 years never had any problems with the program
What's great about it: easy and thorough
What's not so great: wish the down page button worked while using TTax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My impressions of TurboTax this year!
on April 2, 2014
Posted by: LitttleMoe
I have been using Turbo Tax since the 80's and have not had a problem that was major and they have been filed correctly. This year the only problem I am having is I can not get it to print my State fill as I will mail it myself.
What's great about it: Most all things where pretty good.
What's not so great: I am having trouble getting my State return printed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent program
on April 2, 2014
Posted by: Murraycharles
Easy to use, easy to file. I have used for several years returns, no problems.
What's great about it: All good things to say about turbo tax program
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Trouble Transmitting
on April 2, 2014
Posted by: Bexy
Everything was going along fine, especially when it went to final review and I noticed I somehow skipped over a section with regard to business mileage and car expenses which ended up saving me $300. Then when I went to transmit, it took me four times to update changes before it transmitted. After the fourth attempt, I went into the online help, followed the instructions and emptied my trash. I updated again and it finally transmitted. I was getting very discouraged, especially since you pay (for the State returns) prior to transmitting. I was determined to make it work; however, it took over an hour to find this solution.
What's great about it: Less expensive than an accountant; do from home
What's not so great: I had trouble transmitting
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 2, 2014
Posted by: gosharks
saved me a bunch of time
What's great about it: overall ease of use and ease of downloading date
What's not so great: roth ira conversion steps a bit tricky
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A couple of requests for next year's version
on April 2, 2014
Posted by: tsekulov
1.) In earlier versions on Turbo Tax, I was able to import the previous years tax file and if I had 3 or 4 years worth of files it would import that in the current year's TurboTax and I could compare across 5 years of tax returns. Is this gone or I can't find it?
2.) I really wish you would change the review portion, so that of there is a 0.00 and it says "EDIT" to know whether there really is work done a layer behind or not. This is mostly when you select "I will choose what I want to review" If you can make these subsections clearer it would be great.
What's great about it: Always easy to use...
What's not so great: I wish it was more convenient to do multi-year comparisons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Overall makes it bearable
on April 2, 2014
Posted by: dhywoo
There were just a couple of areas where I had questions as I went, but inevitably these were not the areas where it offered guidance ("Learn more"). Sometimes I had to back up several screens to get an exact amount I had just entered. It would have been nice if it always remembered these amounts and put them into later fields as a starting point. Many times it did. It does seem to be slowly improving year after year.
What's great about it: Imports old info, keeps track of most previous entries where helpful
What's not so great: Still working on making the experience completely easy.
Written by a customer while visiting turbotax.intuit.com