Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
YEAH, I'm Done!!!!!!!!!
on April 2, 2014
Posted by: DebB123
I've used Turbo Tax for years and years and have always been very pleased. They make it simple and if I have a questions there's a box right there at every turn for me to click and find out.
For some of us older clients that have been using Turbo Tax for more than 15 years there seems to be less of a logical progression for completing the form. If you could follow the actual 1040 form and help us see how we are progressing it would be more logical.
What's great about it: Easy posting to State tax of Fed. information
What's not so great: Having to discover where to inter specific data
Positive: very comprehensive and uses language that is easy to understand and follow; handles complicated calculations without burdening the user, very trustworthy; does state forms seamlessly and easily. Negative: doesn't follow the Federal tax form sequences and things get confusing and some entries got missed-not always sure where some items are supposed to go; entry "boxes" are difficult to see sometimes; major problems with the Home Office Deduction process (self-employed). It would be nice to have access to the calculations worksheets, especially for the SE form; didn't always pick up prior year TT return info.
System is simpler than on-line filing using federa
on April 2, 2014
Posted by: KArtP1
I just used TurboTax to complete and file a nonresident state tax return. As a result, my resident state tax return changed. The original resident state return was submitted and accepted electronically. The revised resident state return shows substantially less due. I plan to pay the lesser amount with the new voucher. I anticipate that there will be a problem. It is not my problem. It is yours.
What's great about it: Ease of use
What's not so great: Changed my resident state return AFTER it was filed electronically!
The short review. It's as good as it can be. If you enjoy doing taxes, then there is probably something wrong with you, but this at least makes it tolerable.
What's great about it: Easily step by step guidance
What's not so great: Nothing - it's hard for software to fix broken tax laws