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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Simplified my state return
on April 5, 2014
Posted by: TRAVELNRON
from Meadville, PA
This was the first year I started a sole-proprietorship and TurboTax made it a lot easier for me. I love the step by step process so no deduction goes unclaimed (hopefully). It makes it so I can my taxes by myself.
What's great about it: Simplified my business and state returns
What's not so great: e-file fees
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not user friendly
on April 5, 2014
Posted by: billvaughan
from Berthoud, Colorado
The help was no help at all.
The program would not let me go back to the page I needed.
The program asked me several times the same question.
You need to improve your program and make it more user friendly. I am not a high tech person, I have a business to run and in my spare time I don't play computer games, I still have a flip phone.
Write your program so I can understand it.
Thanks for reading my thoughts.
Bill Vaughan
The program would not let me go back to the page I needed.
The program asked me several times the same question.
You need to improve your program and make it more user friendly. I am not a high tech person, I have a business to run and in my spare time I don't play computer games, I still have a flip phone.
Write your program so I can understand it.
Thanks for reading my thoughts.
Bill Vaughan
What's great about it: Used all the forms I need
What's not so great: Confusing, hard to know how to fill the blanks.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
review
on April 5, 2014
Posted by: 1234letmebdone
from monterey, ca
I did not need a state tax extension but the program would not let me file until I put my start and end military dates. I was not in a combat zone so I have no idea why the program insisted that I type something in for this.
What's great about it: easier to use than paper by far
What's not so great: tax extension for military
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
confusing
on April 5, 2014
Posted by: 74beany
from Arlington VA
It took me the better part of a day to get the program to send the returns electronicly. Getting the update installed was not easy to follow.
What's great about it: tax forms are self expanitory
What's not so great: the filing portion of the program needs work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
FAST AND EASY
on April 5, 2014
Posted by: BUDDICUS
from SAN ANTONIO TX.
Excellent tax software to use
the easy of mind that professionals are looking at my return
is great
the easy of mind that professionals are looking at my return
is great
What's great about it: SHORT AND EASY TO UNDERSTAND QUESTIONS
What's not so great: PRICE OF SOFTWARE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good work!
on April 5, 2014
Posted by: Larry08
from Detroit, Michigan
A valuable tool not only to file conveniently, but to keep track of all my tax files from year to year.
What's great about it: Easy to follow and feels complete
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loyal Customer
on April 5, 2014
Posted by: Fishnro
Since I've started using Turbo tax dong my taxes has been more quicker & more simplified. Q & A is the way to go! I really like the support chats & help sections.
What's great about it: Each year it's more simplified & takes out the stress of taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
1099 for Business a problem
on April 5, 2014
Posted by: Skiboogie1
from Oak Grove, Va.
I really had a problem entering my 1099 information for business expense. I finally gave up and located it in part of my expenses that caused me to write and send the 1099 to my subcontractor. The system wanted to charge me 150.00+ for sending any at all of which I only had one. The program would not let me enter the amounts and the Name of the company to list!! In previous years, I had no problem with this.
What's not so great: Hard to edit due to layers of entries
Written by a customer while visiting turbotax.intuit.com