turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
1 out of 5
1
on April 5, 2014
Posted by: disgruntledexc
from Radnor, PA
Left me high and dry on state K1s, just as in past years. Separately, import of brokerage transactions from federal to state was full of bugs, even though the info was perfect in Federal return. Example: "Bought/Sold 200 shares of ________ ", leaving me to scour my records for which stock the transaction referred to and forcing me to manually write in correct info on printed return (I had intended to e-file but could not do so as a result).
I could go on, but suffice it to say, I will probably go elsewhere to do my taxes next year.
What's great about it: importing brokerage info to TT
What's not so great: State (PA) return
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Frustrating
on April 5, 2014
Posted by: beachcook
from NC
Turbo Tax was difficult to use, not user friendly and did not explain things in simple terms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Seemed even easier this year with TurboTax
on April 5, 2014
Posted by: lokkerr
from New Albany, IN
I'm sure we'll use TurboTax again next year
What's great about it: Went smooth
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good help for 2 businesses an 2 wage salaries
on April 5, 2014
Posted by: botanner
from Port Ludlow, WA
No refund this year, and no fines, it's all good!
What's great about it: Guide was good. Getting to forms was easy.
What's not so great: Finding certain topics was difficult. Like next year tax calculations for estimated payments.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 5, 2014
Posted by: SailoretteKaren
from Bay City, TX
I have been using Turbo Tax for many years and am impressed on how much easier it gets each year. Everything is explained in simple terms and filing electronically is easy. Thanks Turbo Tax.
What's great about it: Detailed Explanations with one click. Walks you through each step with ease. No paper copies to mail.
What's not so great: No cons - seems to improve every year making it easier to use and understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Things to improve on
on April 5, 2014
Posted by: danpcox
from austin tx
As this is the 11th year using TT, I have gotten used to the foibles. You need to maintain a record from past years re: business auto expense to make trade in calc prompts meaningful. Your helps did not work.
What's great about it: make it easier
What's not so great: business expense - auto trade in very confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Almost Easy Return
on April 5, 2014
Posted by: Aurumschmidt
from Mahattan, KS
Overall I still like TurboTax. I've been using it for many, many years. My one complaint is that it seems like the explanations and help is more vague than it used to be, making some stuff harder to figure out where it should go.
What's great about it: was able to go through most parts quickly and easily
What's not so great: some areas of the business section need to be more understandable
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
on April 5, 2014
Posted by: PoedinIdaho
Twice when i came back to use Turbo Tax data that i had previously entered had been deleted. Note: Using a Mac.
I lost at least six hours of work that required reentry.
Written by a customer while visiting turbotax.intuit.com
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