Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on April 5, 2014
Posted by: SailoretteKaren
from Bay City, TX
I have been using Turbo Tax for many years and am impressed on how much easier it gets each year. Everything is explained in simple terms and filing electronically is easy. Thanks Turbo Tax.
What's great about it: Detailed Explanations with one click. Walks you through each step with ease. No paper copies to mail.
What's not so great: No cons - seems to improve every year making it easier to use and understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Things to improve on
on April 5, 2014
Posted by: danpcox
from austin tx
As this is the 11th year using TT, I have gotten used to the foibles. You need to maintain a record from past years re: business auto expense to make trade in calc prompts meaningful. Your helps did not work.
What's great about it: make it easier
What's not so great: business expense - auto trade in very confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Almost Easy Return
on April 5, 2014
Posted by: Aurumschmidt
from Mahattan, KS
Overall I still like TurboTax. I've been using it for many, many years. My one complaint is that it seems like the explanations and help is more vague than it used to be, making some stuff harder to figure out where it should go.
What's great about it: was able to go through most parts quickly and easily
What's not so great: some areas of the business section need to be more understandable
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on April 5, 2014
Posted by: PoedinIdaho
Twice when i came back to use Turbo Tax data that i had previously entered had been deleted. Note: Using a Mac. I lost at least six hours of work that required reentry.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on April 5, 2014
Posted by: RocDoc
from Reno, NV
I like knowing taxes are done right without having to read IRS tax documents and without having to check calculations. Excellent product.
What's great about it: Best aspect of the software is that it is so interactive - all you do is answer questions, fill in your information.
What's not so great: I pretty much like all of it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fine
on April 5, 2014
Posted by: mborun
from Wynnewood, PA
I think Turbo Tax is an excellent product and I enjoy working with it.
What's great about it: Guided interview
What's not so great: Sometimes I wasn't sure where imported numbers came from (e.g. with 1099-DIV)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Only Way I File
on April 5, 2014
Posted by: Rouge537
from Philly, PA
I have only filed taxes using Intuit products since 1987. What else can I say?
What's great about it: easy to use, error-free
What's not so great: a bit expensive to purchase and to file, but
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Turbo Tax Review
on April 5, 2014
Posted by: keyastroke
from Jamestown, NY
I LOVE Turbo Tax. I have use this product for 15 years and I get a better return and experience than I have ever gotten with anyone else. That includes a chain store or a private agency.
What's great about it: Easy to use
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com