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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
2013 Turbo Tax Review
on April 5, 2014
Posted by: keyastroke
from Jamestown, NY
I LOVE Turbo Tax. I have use this product for 15 years and I get a better return and experience than I have ever gotten with anyone else. That includes a chain store or a private agency.
What's great about it: Easy to use
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
we need a friendly joint state return
on April 5, 2014
Posted by: msowa
from Oregon
I have a state tax credit that i lose if I don't file my state refund together with my partner. But, it is really confusing because I have to reenter all of my info again and use her return as the primary return. lots of room for errors and confusion. I already entered my info. Can't you populate our state return with the info we already entered? I do appreciate that there is a rdp option at all. thank you for that.
What's great about it: i love that rdp returns are available for state returns
What's not so great: i hate that i have to reenter all of one partners info again even though i already have
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2012-bob
on April 5, 2014
Posted by: RobertSch
from Atlanta
I always come back
What's great about it: detailed
What's not so great: forms print out strange sometimes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Okay for simple
on April 5, 2014
Posted by: pepper2143
from Chicago, il
Good program for simple tax reporting
What's great about it: Guides you through the paper work and forms easily
What's not so great: Some of the forms in review and file did not have access to easy help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple easy to use
on April 5, 2014
Posted by: timb53
from Martinez Ca.
Its never easy to deal with complicated documents yet this made it so easy.
What's great about it: Walked me thru the whole process
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Complete
on April 5, 2014
Posted by: DrData
from Fort Collins, CO
The program installed easily and had no impact on my computing platform. The process is straightforward and ensures that nothing is missed. A very good product.
What's great about it: Steps me through all I need to make sure I don't miss anything
What's not so great: A little confusing when it comes to HSAs
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013
on April 5, 2014
Posted by: debrn1980
from Goshen, IN
When you've finished entering your tax information for your business and do the review, there are numerous boxes that come up that you've already answered during the preparation. Don't know why this information isn't populated into the correct boxes when you do it the first time. It's very annoying to say the least!
What's great about it: Fairly easy to use for home business.
What's not so great: When doing the review at the end, there are boxes to fill in that you've already answered questions for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Needs Work Now
on April 5, 2014
Posted by: HowHow
from Indianapolis, IN
I use TurboTax (TT) because I don't understand all the questions on the forms. I like that TT askes me in simple questions & I can answer appropriately & let TT do the forms for me.
This year, after the "Check for errors" I was taken directly to the forms (specifically Schedule C, line 32) & was supposed to answer questions directly on the forms. I didn't understand the questions, and the 'instructions' part was unavailable to me for assistance. It was really confusing.
A couple times in the past I've had this issue, & it would be really nice if Intuit fixed this part of it. Perhaps it could have walked me through some questions that could have figured it out for me.
This year, after the "Check for errors" I was taken directly to the forms (specifically Schedule C, line 32) & was supposed to answer questions directly on the forms. I didn't understand the questions, and the 'instructions' part was unavailable to me for assistance. It was really confusing.
A couple times in the past I've had this issue, & it would be really nice if Intuit fixed this part of it. Perhaps it could have walked me through some questions that could have figured it out for me.
Thanks for what you do & giving me options for getting my taxes done!!
What's great about it: Easier than doing it myself
What's not so great: Parts I had to do the HARD way
Written by a customer while visiting turbotax.intuit.com