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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Buggy turbotax
on April 5, 2014
Posted by: stepcounts
from CA
turbotax for MAC seemed buggy this year. The EasyStep interview would sometimes forget where it was and restart on a previously completed topic. When I efiled, it found required updates missing, even though it updated just minutes earlier when I started for the purpose of filing. Every time I manually checked for updates, it would find updates and download them, even though the product was up to date.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 5, 2014
Posted by: tanddryan
from Garland, Texas
I find the program very thorough and easy to use
What's great about it: The Best
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very nice, convenient and confident
on April 5, 2014
Posted by: doho
from Cincinnati, Ohio
Each year it gets a little better. Keep refining.
What's great about it: Limited the questions that are not necessary to my particular return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Incredibly Easy
on April 5, 2014
Posted by: LA2PORTLAND
from Portland, OR
This is the first year that I have used Turbo Tax to file my tax returns. I've relied on a CPA to do my taxes each year. As my income grew, so did his fees. My sister-in-law convinced me to give it a try this year. Even though I bought a house using distributions from multiple mutual funds and IRAs, moved to a new state mid-year, and had to report interest income on a Class Action lawsuit, questions asked in Turbo Tax made the process easy to understand and took the anxiety away.
Thank you Turbo Tax! You have a customer for life!
What's great about it: Complex Tax Jargon Translated into Simple Questions!!
What's not so great: Lengthy Process, But Easier Than The Alternative
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes Simplified
on April 5, 2014
Posted by: Makfox
from Brommall, PA
Have used Turbo since its beginnings. Would highly recommend to even the novice. Makes filing a piece
of cake..
of cake..
What's great about it: Flows easy through the program
What's not so great: Couldn't electronic 6 returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is so smart!!
on April 5, 2014
Posted by: fredandbarney
from Cleveland, Ohio
Great product. Written for the mass audience its targeting by keeping a complex set of questions and their dependencies in a simple format. I always recommend Turbo Tax!!
I would like to see more reporting from a year by year overview perspective.
What's great about it: Turbo Tax describes complex items in simple terms
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Nice Software
on April 5, 2014
Posted by: GlacierBabe
from United States
I have used TT for several years. I like that they are up to date on all the new and confusing tax issues. I feel good that I can trust that my return is accurate and they have included all the stuff I wouldn't otherwise know about. The software is easy to use, particularly with the wizards that guide you. I like that I can see my refund information change before my eyes. I always know where I stand, even if I owe taxes. Customer service has always been very professional and courteous when I have needed them. I like that I don't have to enter my last year's information. All my personal info is there, all I have to do is input any changes from my W-2 or other docs. Very convenient, I can do it from my personal computer and never leave the house, even to file. Cost is very reasonable. All in all, Turbo Tax has made what could be a very stressful ordeal much easier. I recommend using this software.
What's great about it: Accurate Calculations, Auto Transfer of Previous year info, easy to file
What's not so great: Sometimes confusing on some issues, needs links to irs pubs,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
OK but for one thing
on April 5, 2014
Posted by: 1234abc1997
from Shoreline, WA
We were not able to enter mileage for volunteer activities, etc. We even went back and looked for them.
Also, when it went over errors, we corrected some about a truck we no longer owned and our tax went up approx. $200. We don't know why and think that it was some error in the program but were not able to delete what we had put in about the truck, so paid the $200 extra.
What's great about it: Ease of use
What's not so great: It never asked for volunteer expenses, such as mileage, food, etc.
Written by a customer while visiting turbotax.intuit.com