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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Terrific Turbo Tax
on April 5, 2014
Posted by: easy4u
from Nampa, ID
I have tried your competition...Tax A__. Not even in the ball park.
I love the ability to move from the interview to a tax form! I do not have any bookkeeping experience but your program is easy enough for me to do. Thanks for a great product.
I love the ability to move from the interview to a tax form! I do not have any bookkeeping experience but your program is easy enough for me to do. Thanks for a great product.
What's great about it: Intuitive Interview process and excellent review for accuracy.
What's not so great: None that I can think of.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Buggy turbotax
on April 5, 2014
Posted by: stepcounts
from CA
turbotax for MAC seemed buggy this year. The EasyStep interview would sometimes forget where it was and restart on a previously completed topic. When I efiled, it found required updates missing, even though it updated just minutes earlier when I started for the purpose of filing. Every time I manually checked for updates, it would find updates and download them, even though the product was up to date.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 5, 2014
Posted by: tanddryan
from Garland, Texas
I find the program very thorough and easy to use
What's great about it: The Best
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very nice, convenient and confident
on April 5, 2014
Posted by: doho
from Cincinnati, Ohio
Each year it gets a little better. Keep refining.
What's great about it: Limited the questions that are not necessary to my particular return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Incredibly Easy
on April 5, 2014
Posted by: LA2PORTLAND
from Portland, OR
This is the first year that I have used Turbo Tax to file my tax returns. I've relied on a CPA to do my taxes each year. As my income grew, so did his fees. My sister-in-law convinced me to give it a try this year. Even though I bought a house using distributions from multiple mutual funds and IRAs, moved to a new state mid-year, and had to report interest income on a Class Action lawsuit, questions asked in Turbo Tax made the process easy to understand and took the anxiety away.
Thank you Turbo Tax! You have a customer for life!
What's great about it: Complex Tax Jargon Translated into Simple Questions!!
What's not so great: Lengthy Process, But Easier Than The Alternative
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes Simplified
on April 5, 2014
Posted by: Makfox
from Brommall, PA
Have used Turbo since its beginnings. Would highly recommend to even the novice. Makes filing a piece
of cake..
of cake..
What's great about it: Flows easy through the program
What's not so great: Couldn't electronic 6 returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is so smart!!
on April 5, 2014
Posted by: fredandbarney
from Cleveland, Ohio
Great product. Written for the mass audience its targeting by keeping a complex set of questions and their dependencies in a simple format. I always recommend Turbo Tax!!
I would like to see more reporting from a year by year overview perspective.
What's great about it: Turbo Tax describes complex items in simple terms
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Nice Software
on April 5, 2014
Posted by: GlacierBabe
from United States
I have used TT for several years. I like that they are up to date on all the new and confusing tax issues. I feel good that I can trust that my return is accurate and they have included all the stuff I wouldn't otherwise know about. The software is easy to use, particularly with the wizards that guide you. I like that I can see my refund information change before my eyes. I always know where I stand, even if I owe taxes. Customer service has always been very professional and courteous when I have needed them. I like that I don't have to enter my last year's information. All my personal info is there, all I have to do is input any changes from my W-2 or other docs. Very convenient, I can do it from my personal computer and never leave the house, even to file. Cost is very reasonable. All in all, Turbo Tax has made what could be a very stressful ordeal much easier. I recommend using this software.
What's great about it: Accurate Calculations, Auto Transfer of Previous year info, easy to file
What's not so great: Sometimes confusing on some issues, needs links to irs pubs,
Written by a customer while visiting turbotax.intuit.com