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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
OK but for one thing
on April 5, 2014
Posted by: 1234abc1997
from Shoreline, WA
We were not able to enter mileage for volunteer activities, etc. We even went back and looked for them.
Also, when it went over errors, we corrected some about a truck we no longer owned and our tax went up approx. $200. We don't know why and think that it was some error in the program but were not able to delete what we had put in about the truck, so paid the $200 extra.
What's great about it: Ease of use
What's not so great: It never asked for volunteer expenses, such as mileage, food, etc.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is really easy to use
on April 5, 2014
Posted by: CHS45
from San Diego, CA
Turbo Tax is very simple to use even if you know nothing about preparing taxes. The program takes you through step-by-step questions to ensure you are entering everything to maximize your refund and complete your taxes properly. As long as you have all your documents together you can complete your taxes in very little time.
Turbo Tax also remembers carry-forward dollar amounts, depreciation schedules, etc and will automatically include those items from your prior year into your current year return.
For those of us with experience, I wish Turbo Tax would you tell you the result of your entries with an explanation. For example, your home office expenses did not meet the 2% rule and therefore will not be included as a deduction. This would save time in my review process.
In the error check portion of the program, Turbo Tax takes you directly to the IRS form to make the correction. This makes sense for someone who is familiar with the forms, but if you are using the step-by-step entering process, this seems confusing. In the step-by-step process, Turbo Tax does not give you the reason nor direct connection to the IRS form as it takes you through questions nor when you enter numbers. For example, let's say you have sales of stocks. Turbo Tax leads you through an easy process to enter the proceeds from the sales. Then in error check, Turbo Tax denotes the error as a blank on Form 8949 box (e). That's great that Turbo Tax caught it. But how can you enter the correct information when you don't know where in the step-by-step process this was compiled? I like that the actual IRS form is shown, but Turbo Tax should also provide a link back to the step in which this information should have been captured.
What's great about it: easy to use, saves prior year info
What's not so great: linking errors back to questions/data entry
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on April 5, 2014
Posted by: Katester1
from Omaha, NE
Turbotax is easy to use and makes doing taxes a breeze. It's step by step approach makes it understandable and quick. Allows for numerous reviews of information and ensures you are taking into account all aspects of your tax responsibility.
What's great about it: Walks you through all aspects of your taxes
What's not so great: None!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as Pie
on April 5, 2014
Posted by: TravisBickle
from Southern CT
Turbo tax has evolved to something very special. It has taken the very complex topic of the tax code to a level as easy as pie.
What's great about it: Easy to follow questions
What's not so great: Sometimes it felt as if I missed something because it was so easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 5, 2014
Posted by: trickrick
from denver co
government makes it hard but you make it easier
What's great about it: importing info
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Surprised at the end
on April 5, 2014
Posted by: Sonjamesr
from Naperville, IL
I did not know there was a limit! I left my taxes for the end after I completed other family members. What a surprise!!!!!!
What's great about it: Simple to use
What's not so great: Limit on the # of Federal Electronic Transmissions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax price recommendation
on April 5, 2014
Posted by: rigel20
Pricing of this product should include pricing for state e-filing.. State filing should be built-in and free. To many states it is free.
What's great about it: quick import from many locations now.. awesome w2 and other import features
What's not so great: Pricing in stores should include efiling (not an additional cost)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax makes doing taxes...well, bearable!
on April 5, 2014
Posted by: bekscott
from Ravenna, Ohio
Overall, a great way to do a thorough job on taxes.
What's great about it: Step by step clear instructions are easy to follow.
What's not so great: When I did the review for my husband's company trucks, I wasn't sure which truck was being referred to. Hope its right.
Written by a customer while visiting turbotax.intuit.com