 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Our First Joint Return
on April 5, 2014
Posted by: JayandSteve
Filing our first joint tax return was easy and straight forward for us, a same-gender marrried couple. Unfortunately, we live in Oklahoma which is a state that not only does not recognize our marriage, but we are prohibited from filing our state tax jointly. TurboTax did a pretty good job but when it came to doing separate state returns, but was a bit confusing and at one point, downright frustrating. I have one state return done and filed and one more to go. I am hoping the experience and lessons learned with the first return will help me get through the remaining return. When all is said and done, I like TurboTax and will continue to use it in future years and recommend it to others.
What's great about it: Great for Federal.
What's not so great: Not so great for state: Instructions are confusing and initially hard to find.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Review of Turbo Tax 2013
on April 5, 2014
Posted by: AReiter
from West Linn, OR
Remember where I was when I close the program and start there when I start the program.
Be able to print double sided forms. The program should be smart enough to know when a form is two sided and be able to print both sides on one sheet to save paper.
What's not so great: When reopening the program to continue, it will always start at the beginning. It will not remember where you stop.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Finally we can e-file as married jointly!
on April 5, 2014
Posted by: SoCalGeof
I've been using TurboTax for over a decade to prepare and file both our federal and state (California) income taxes. The last few years prior to the 2013 tax year had been rather cumbersome and time-consuming because we were not allowed to file our taxes as a married couple until this year. We have business income and investment income from multiple sources, and both of those had been quite challenging to manage between the federal and state returns. FINALLY we are able to use a straight-forward process to prepare both our federal and state returns that is fully supported by TurboTax--I didn't encounter any situations that it couldn't handle this time around. Still, I think my many years of experience in preparing my own taxes has been essential in making the process go smoothly. I'm not sure how easily I could've done it had I lacked experience. Next year should go even more smoothly since I should be able to import this year's returns--I couldn't do that from 2012 because of all the changes related to our marital status. Unfortunately, TurboTax doesn't let you import from multiple past returns, nor pick and choose what information gets imported--it's basically all or nothing. Either way, I'm satisfied with the product and plan to use it again for our 2014 taxes.
What's great about it: handles all our current personal and business situations
What's not so great: couldn't import prior year returns due to status change
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Go get it!
on April 5, 2014
Posted by: Woodworker22
from Monroe, La
First time to use TurboTax. Will definitely use again.
What's great about it: Easy to follow
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing! Wish I had done this a long time ago
on April 5, 2014
Posted by: SteveBB
from Atlanta, Ga
This was the first year I used Turbo Tax after having an accountant do my return for years. I'm not easy and I have a complicated return. I took advantage of the paid support TurboTax offers. Worth every penny!
Next year I will attempt my corporate return as well.
What's great about it: Excellent support! Very thorough.
What's not so great: Nothing
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2014
on April 5, 2014
Posted by: starjunction2
from pittsburgh, pa
I liked the program. Easy to use. Didn't like that I had to pay to file my state tax return. I already paid for the program, why should I have to pay for the state return???
What's great about it: easy tax prep and good program
What's not so great: Had to pay for state.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Attention to Detail
on April 5, 2014
Posted by: cgjjad
from Charlotte, NC
Turbo tax is very comprenhensive and easy to follow. I appreciate the dual levels of completion it offers - EasyGuide allows for step by step detailed analysis or basic "Explore on my own" input. I have used Turbo Tax for the past two years and plan to try it this year as well.
What's great about it: Very easy to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Glad I am done but not happy about the outcome
on April 5, 2014
Posted by: Pila
from CA
I cannot believe that everytime you need to go back, to a particular area, it clears the information and have to enter it again! It should also include sample forms (pictures of how the forms look). If I do well this year, I just might go to a professional tax preparer.
What's great about it: I like knowing I can do things
What's not so great: Not very user friendly nor easy to get a hold of someone to assist you with the issues
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com