 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Whew! Taxes Away
on April 5, 2014
Posted by: TurboMe64
from Tampa, FL
Provided assistance throughout the process. which made filing easier.
What's great about it: easy to complete
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty Comprehensive Program
on April 5, 2014
Posted by: Isis01
from Covina, CA
1. This is my second year using Turbo. I used the competition before for several years and they let me down with their unwillingness to represent me or advised me on a marital status issue.
2. I'd like more of a live chat option, that would help me get instant answers to my questions, instead of me having to look and do a lot of research elsewhere.
What's great about it: Very intuitive format
What's not so great: Difficult contacting a live person for questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loved it!
on April 5, 2014
Posted by: kjcanon
from Arlington, TX
I really hate the IRS, but at least turbo-tax takes the sting out of the experience! Very nice and user-friendly format. I've been using turbotax since 2007, so it's really nice not having to enter the same old information year after year. It remembers everything! Now if we can just control the spending that congress does with our tax dollars, then we would be much better off.
What's great about it: Very automated; did the thinking for me.
What's not so great: Kind of long, but hey... it's taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Appreciate the organized method of entering data
on April 5, 2014
Posted by: MawBuckle
from Willis, TX
Overall experience continues to be a good one. Questions and cons are only minor and are probably just my own misinterpretation of the questions asked. Thanks for a fine and convenient way of filing this return.
What's great about it: Order of entering easy enough to follow
What's not so great: some items hard to decide where data must be enterred
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Farm Tax Help
on April 5, 2014
Posted by: bentbob1
from Illinois
If you have a farm, home and business makes it easy to do your own taxes. It asks all the right questions about expenses and income just like a more expensive tax preparation service would. I highly recommend this product we have been using it now for 5 years and I won't go back.
What's great about it: Asks all the right questions
What's not so great: nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on April 5, 2014
Posted by: nikf2t
from Monroeville, PA
I file the federal and state, have itemized deductions, and find this product easy to use. I have climbed the learning curve, and find that I am comfortable with the features I need and use.
What's great about it: Thorough, User Friendly, and Accurate
What's not so great: None in my use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Generally very pleased
on April 5, 2014
Posted by: Hoke
from Houston, TX
In general, I am very pleased with Turbo Tax. It is well organized, straightforward, and simple. In general the explanations of different entries are clear and helpful.
I recommend you revise the K-1 form to mirror the actual form. I had to create two K-1 forms for a single company to include all of the subcategories included on the single K-1 form that I received from the company.
I recommend you revise the K-1 form to mirror the actual form. I had to create two K-1 forms for a single company to include all of the subcategories included on the single K-1 form that I received from the company.
What's great about it: Organized, straightforward, simple
What's not so great: K-1 Form
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Outstanding and Stress-Relieving
on April 5, 2014
Posted by: jeristotle
from San Diego, CA
Hi. I procrastinate. I freak out. I overthink. I do everything short of going fetal and peeing myself when I think of filing taxes. OK, I used to. I've used TurboTax for years, probably close to a decade now. The application is easy to follow and explains what's going on without having to consult a technical dictionary. Everything makes sense, and the virtual hand-holding really helps ease my stress. Honestly, I wish more things were done the way TurboTax gets it done: life would be MUCH simpler. As it stands, TurboTax makes THIS part of life simpler, and that's all you can ask of them... except for chocolate at the end.
What's great about it: Incredible UI/process for stepping through the filing task
What's not so great: No chocolate at the end...
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com