Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Got Great Refund
on April 6, 2014
Posted by: WillemJ
from Los Altos, CA 94024
All worked well. One thing that happened that when we printed the CA State Tax forms the account number did NOT get reproduced onto the Sate Tax forms even though we had given this information for the federal return. The CA state tax form did not prompt us to enter the account numbers for the refund money.
What's great about it: Efficient and Accurate
What's not so great: Did not print Bank Account on Sate Return so had to fill that by hand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy. thorough.
on April 6, 2014
Posted by: Cisco243
from Central TX
Overall good experience.
What's great about it: Maximum tax refund
What's not so great: A little confusing figuring out sales tax deduction
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Foreign residents still need a better product
on April 6, 2014
Posted by: krenochs
from Tokyo, Japan
As a long-term user of Turbotax, and as an overseas filer, there is still work to be done to make it easier for overseas filers to succeed.
For example, it seems impossible to enter overseas wages and to enter foreign earned income from a business without getting the desktop version and entering overriding the way Turbotax wants to compute the 2555 and 1116 forms.
You have gotten better in recent years, but more is needed to have a first rate product for overseas filers.
What's great about it: Overall good
What's not so great: Foreign parts still undeveloped
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax step by step easy
on April 6, 2014
Posted by: DavemphojoLV
from Las Vegas, NV
I have used Turbo Tax ever since the first version ever came out and with every passing year it seems to get better and better.
What's great about it: If you have all your data…..it's easy to navigate where to put it.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I really like Turbo Tax
on April 6, 2014
Posted by: olemama
from San Diego, CA
Well organized, step by step. I really like the past year to current year comparison!
What's great about it: Easy to use, step by step, well organized
What's not so great: Still is better to do the whole thing one time through
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on April 6, 2014
Posted by: onehappyfamily5
from San Diego, CA
Thank you Turbo Tax. You guys think of everything! Now you just got to get on that Business version for MAC users.
Happy with everything else! It's amazing how easy you make doing taxes.
What's great about it: They think of everything!
What's not so great: Business Version for C- Corporation and LLC's not available for MAC, YET
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
but I did update!
on April 6, 2014
Posted by: TaniaZumba
from Mission Viejo, CA
I don't know why but each time I use TT there's SOMETHING that goes wrong! All were minor before but this one really irritated me this year. I use TT because I can e-file but I kept getting a "Cannot not file due to update needed" or something of that nature. So I updated...still got that same message. Now I'm printing and mailing it off.
What's great about it: one stop shop
What's not so great: can't e-file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Mac desktop version is not very good
on April 6, 2014
Posted by: MacDesktopUser
web version seems better but i prefer having a local copy to work on. i hope intuit gives the mac version some love in the coming year to make flows better, make the split-screen forms better, and make the re-entry into already completed sections better - i dont like that i have to keep clicking on "i'll decide what to fill out" when i'm just revisiting something i've already filled out. Also, minor nit - the "next" and "back" buttons in the mac version keep jumping all over the screen and it makes it tougher to use.
What's great about it: turbo tax is helpful in tax prep
What's not so great: the mac version of the software feels unloved
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com