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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Awesome Tool
on April 6, 2014
Posted by: mnichols70
from San Diego, Ca
Excellent tool that makes doing your taxes easy and quick even when you own real estate and run a business.
What's great about it: Quick and Easy
What's not so great: New ways to charge us comes every year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Consumer Review of TurboTax 2013 edition
on April 6, 2014
Posted by: VenChalla
from Lewisville, NC
Great program! I have used it for years!
Cons: One can enter certain things like Property taxes etc. both under business expenses and personal deductions by error. There should be warnings against making such errors.
What's great about it: Easy walkthrouh
What's not so great: Warning against repeated entries needed.....
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 6, 2014
Posted by: BobSw
Have been using turbo tax for years and years. It's a great product !
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
software is excellent. gives confidence
on April 6, 2014
Posted by: TREE69
from osage, Arkansas
will use next year. will recommend to everyone!
What's great about it: guide for everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of use
on April 6, 2014
Posted by: DMMZ
from Iowa
This is an easy way to do your own taxes without paying someone else. In these days of security breaches, I'd just as soon no one but those who need my financial information get access to it. I'll do it myself and Turbotax makes that possible.
Our forms were rejected the first time because I had typed the wrong digit in a social security number by a single digit. It was easy to correct the error and refile.
Our forms were rejected the first time because I had typed the wrong digit in a social security number by a single digit. It was easy to correct the error and refile.
What's great about it: Lack of tax people jargon and ability to make corrections.
What's not so great: I wasn't able to import personal infor from last year's forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love your program
on April 6, 2014
Posted by: Bearolia
from Houston TX
easy to navigate and use
What's great about it: tried another company a few years back NEVER again
What's not so great: none
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 taxes
on April 6, 2014
Posted by: Alfredo00
from Bismarck, ND
I have used TurboTax for over 10 years and have never had a problem with the product. This year I had a problem with the operating system on my computer and had to change computers when nearly done. The transition was done easily. I do both my son and daughters taxes as well so I was in fear of losing data.
I would like to see a bill for e-filing prior to sending and a way to not be billed if the e-file fails. I don't remember exactly why but one year I paid and then had to print and mail a state tax form in as well.
Your phone support is awesome. I am not the most computer literate person around and even still they were able to guide me through problems I would have never been able to do on my own. My hat is off to them.
What's great about it: Flow of information from one year to the next. Great customer service
What's not so great: I have in past years paid for e-filing but not been able to complete the process for one reason or another.
Pros: I moved, My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
some problems
on April 6, 2014
Posted by: Sidekick9
from Narberth, PA
After virtually completing my taxes, I could not find out how to apply a portion of my refund toward next year's taxes and get the balance by check. I had to ask a question which, much to my surprise, took me out of Turbo Tax and into your web site. I had to reopen my return and found I had lost some information.
Then, after Turbo Tax had brought over from last years' return the K-1 corporations, it seemed to have lost all of their addresses, which it originally transferred, so I had to go back and enter it again.
And thirdly, I entered in that I had paid tuition for my daughter who lives in another state. I found that I receive no tax benefit for this expense. But then Turbo tax kept insisting that I fill out and file a New York State tax return, even though I have no contact with New York State whatsoever, except for paying tuition to a New York State college.
What's great about it: After 4 years working with Turbo Tax, I have finally learned how to avoid problems and work through my taxes.
What's not so great: Dropped data, confusing filing and question format
Written by a customer while visiting turbotax.intuit.com