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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
improve
on April 6, 2014
Posted by: glendah
from indianapolis, in
When I entered that the selling price was $70,000, Turbotax should have stopped the process there as there wasn't a way I could have made $250,000 if I only sold it for 70,000. Frustrating to dig up and answer the rest of the questions
What's not so great: home selling section
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on April 6, 2014
Posted by: Sugardaddy721
from Austin, Texas
We have a complicated return with K1's, a small business, 1099's, W2's, extensive donations and property in two states. Turbo Tax found it all except Texas Sales tax, which I had to prompt.
What's great about it: It covers everything fort a complicated return
What's not so great: The federal updates are slow to come in (not Intuit's fault)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not what it used to be
on April 6, 2014
Posted by: JimProhaska
from Northern VA
Very disappointed in this version of TTax, lack of Help links very cumbersome. You need better links to experts to help - even at a fee. Lack of documentation within TTAX is horrible.. This Year's version is poor imitation of previous years. In the past have never thought of looking at other Tax Preparation software - but a repeat of this year will cause me to go else where after over 15 years with TTAX
What's great about it: Imports last year's data
What's not so great: Hard links to forms, not enough help on content, TTax assumptions make form incorrect
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
pleased with product
on April 6, 2014
Posted by: JohnC1973
from Shreveport, La
Have used for several years now, overall well pleased, I do recommend your product and have convinced other people that they could do theyre on taxes with your product.
What's great about it: simple to use, fill in the blanks.
What's not so great: help search fell short a time or two.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always the Best
on April 6, 2014
Posted by: JavaHog
from Berthoud, CO
Love using TurboTax. Have been using it since the 90's so how can one go wrong! It is great and easy to use. Walking through the steps can't be any easier. I did used to like listening to the videos while preparing my taxes. Do miss that as they explained the categories very well. The text is still good, but do miss some of the personal touch.
What's great about it: Ease of Use
What's not so great: Still charge for State Filing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Perfect for completing my returns
on April 6, 2014
Posted by: Catwalkgal
from Denver, CO
I have been using TurboTax for years. It is easy to use even with schedule C businesses.
What's great about it: Easy to follow and get answers for tricky spots
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good, but could be better
on April 6, 2014
Posted by: timbo53
from Chicago
The questions TurboTax asks to guide you through basic entering of tax form information are very helpful and user friendly. However, it took me several tries to duplicate the types of business expenses and itemized deductions I've used in the past. I tried to follow along with a previous return from a tax prep service, but I wasn't sure where the information I entered into TurboTax would show up on my return until the very end of the process. It would be very useful to have a feature (such as a window on the right) that shows the tax form and line you're working on
What's great about it: Guides you through payments and deductions
What's not so great: Difficult to compare to previous returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
First Year User
on April 6, 2014
Posted by: GRM423
from Birdsboro, PA
This was my first year using Turbo Tax. We used a professional in years past. I found Turbo Tax easy to use. I will definitely use it next year
What's great about it: Ease of filing return
What's not so great: Not clear explanations on state return
Written by a customer while visiting turbotax.intuit.com