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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Trust you guys
on April 1, 2014
Posted by: MatthewFDE
You always walk me through and give me good explanations of what I'm doing and what things mean. Trust you guys. Been using turbo tax for years. Takes me a few hours, but when I'm done, I know it is right.
What's great about it: You always walk me through and give me good explanations of what I'm doing and what things mean. Trust you guys.
What's not so great: Just nervous hoping I understand you correctly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Minor Irritation
on April 1, 2014
Posted by: LoveTaxes88
I got an error message when trying to download updates to the software. I tried a few of the suggestions on the help site but ended up re-installing the software. Other than that, the rest was easy.
What's great about it: Easy to use
What's not so great: Had problems with installation
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty Good
on April 1, 2014
Posted by: bgjo
I'm glad I got turbo tax.
What's great about it: I thought it would be a lot harder.
What's not so great: There wasn't an obvious spot for my stock market stuff.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Frustrating e-file transmission!
on April 1, 2014
Posted by: Estr
It took me a while and several tries to transmit e-file Tax Return, even after checking for updates and repeatedly updating.
Also saving the Tax Return to my Tax Folder is not explained well.
Also saving the Tax Return to my Tax Folder is not explained well.
What's great about it: Easy to enter information
What's not so great: Not that easy to save to my tax folder and to transmit
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
There has never been any better
on April 1, 2014
Posted by: SteveBevetS
I have been using Turbo Tax ever since the development of the IBM PC. Back in the day, you needed a dot matrix printer and needed to enter the data on an official IRS form, sign and mail. Turbo-tax always stayed ahead of the curve. Every year it is a little bit better and with a laser printer, you can do it like the pros. I think that professional LeCerte software copies Turbo Tax and that is the highest compliment. The integration with Quick Books, same owner, is a real time (life) saver. IT IS THE BEST. No comparison. who needs a CPA? puuffffhh.
What's great about it: Easy, great results, nice interface, leading edge tech
What's not so great: its not free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
fix state 1099-G form
on April 1, 2014
Posted by: Lightinup
apparently I'm not the only one that had this problem.
What's great about it: worked great
What's not so great: the 1099-G form went right to unemployement and had to dig for how to enter state refund
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2014 Taxes
on April 1, 2014
Posted by: FredH2014
I liked the automation - much easier to download a W2 than hand-enter it, for example. The process proceeded smoothly, even though I had to go back in and add more information to a section I thought I had completed earlier. It was easy to find the right section and to add the previously-missing information. Altogether, I think TurboTax made the job as easy and painless as is possible.
What's great about it: Step-by-Step questions helped me not forget any important items
What's not so great: No way to get around it! Taxes are tedious
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Schedule C needs improvement
on March 31, 2014
Posted by: MissZippy
I have used Turbotax for many years, but this is my last year after having to prepare schedule C........Not clear enough at all.
What's great about it: Personal tax part is great
What's not so great: I found the Schedule C not very clear.....I think it needs more explanation and more steps to clarify.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com