Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
AWESOME
on April 6, 2014
Posted by: LAURA1981
from MEMPHIS TN
ITS JUST AWESOME! HASSLE FREE, STRAIGHT TO THE POINT. THANKS!!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
GLITCHY
on April 6, 2014
Posted by: bkrkat
from NJ
I've used Turbotax for 10 consecutive years and always found it easy and efficient. This year it was the WORST experience I have EVER had in preparing my taxes. Turbotax crashed several times, it had confusing instructions that did not match the screens that I saw, It told me to go to file and save as and there was no save as option. It filed my return and I had to pay over $700 and then when I reviewed again it then said I owed $90 not the over $700 that it initially said.
What's not so great: crashed several times, confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Pain Killer for a Painful Process
on April 6, 2014
Posted by: echovue
from Syracuse, UT
I've tried other software, and was always left with that niggling little voice, wondering what had been missed. Never had that feeling with Turbo Tax, and it seems to get better each year.
I particularly like the import feature for my Quickbooks accounts and my W-2s
What's great about it: Easy to use. Confident that they hit everything.
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is supercharged!
on April 6, 2014
Posted by: arminski
from San Francisco, CA
Highly recommended for anyone that buys and sells stocks, has a family and mortgage (interest deductions). Once you start your own business, it helps, and is doable, but you might want some additional outside help.
What's great about it: Makes easy returns easier and difficult returns doable
What's not so great: very unique cases, like backdoor IRAs are still tough
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
simplified my 2013 return
on April 6, 2014
Posted by: chuckspc
from Phoenix, AZ
The guided data entry makes sure nothing is missed, as you enter data.
What's great about it: easy to use guides
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Okay...
on April 6, 2014
Posted by: WagnerL
from TX
IRA basis for non-deductible IRAs is always incorrect; doesn't pull forward correctly and hasn't for a number of years / TT versions. Some functions seem a little buggy (like clicking on "update" and nothing happens), the behind the scenes machinations not very well-explained most of the time, and tax exempt dividends lumped into interest instead of DIV. Seems to be getting a little worse each year i.e. more issues.
What's great about it: Relatively easy
What's not so great: IRA Basis always incorrect year after year
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Takes the drudgery out of filing taxes.
on April 6, 2014
Posted by: GPWoodGuy
from Dallas, Texas
I have used TurboTax Home and Business for a number of years now, and, as a small business owner, I like the depth that the program goes into to ensure that all my business activities are accounted for when developing my Schedule "C" as part of my Federal filing. Since I use QuickBooks as my business software, I appreciate the effortless integration between QuickBooks and TurboTax - it eliminates a significant amount of redundant data entry requirements to build the forms. That one item alone makes TurboTax my singular choice for tax time preparation.
What's great about it: Clean install; logical progression of data; user friendly; clear explanation of data items, if needed.
What's not so great: Text and form size not adjustable (that I could find) - would have liked larger font/display.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Thorough
on April 6, 2014
Posted by: webersrock
from Castle Rock, CO
TurboTax is relatively easy to use, walks you through step by step for each area of your return. The only issue I ran across is when printing forms out to mail in, the very bottom is cut off.
What's great about it: Easy to use
What's not so great: seems to cut off bottom of printed pages
Written by a customer while visiting turbotax.intuit.com