turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3 out of 5
3
on February 1, 2014
Posted by: SkiNorthfield
from Northfield, MA
I like using TurboTax and have used it for over 8 years. I wouldn't use any other tax software.
What's great about it: Quick guided interviews get your taxes done accurately & fast!
What's not so great: State updates were poor this year.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Gotta Luv Turbo Tax!!!
on February 1, 2014
Posted by: Coons
from Merlin, Oregon
I have paid for for tax prep over the years from multiple businesses. Turbo tax asks the right questions to just get it done properly and get me the consumer the most money back.... Cant thank you enough keep up the great work and effort!!!
Coons Family
What's great about it: Quick easy and efficient
What's not so great: Notta
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Better than Software Used Last Year
on February 1, 2014
Posted by: wsam
from Fort Worth, Texas
All forms were updated and correct which saved me not having to worry about if my return was correct.
What's great about it: Easy Walk Through Screens
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Disappointed Year
on February 1, 2014
Posted by: Dany02368
The state e-filing was supposed to be available today 2/1/14. I was unable to file for the state. This is rather disappointing because when I do things, I want to do them and be done with it. I hate having to go back and finish part of it. This is annoying!!
What's great about it: UI is getting better
What's not so great: State Electronic uodate is not available on the promised release date
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Employer W2 entries
on February 1, 2014
Posted by: edwinP
from TX
Missing a review log of Just the entries made on the W2 section.
I had 11 employees and had entries for them.
I found it unnecessarily cumbersome to review the entries I made for all of them.
You should just be able to print out the entries just made.
What's not so great: Lack of easu review if entries made
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Great Job
on February 1, 2014
Posted by: pfarr51
from minneapolis, mn
I had an easy time being guided for my small business expenses and income.
What's great about it: makes filing for small business easy
What's not so great: the car depriciation for small business was a bit confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
So easy!!
on February 1, 2014
Posted by: TravisW
They have really improved the program each year to get the most out of our return and this years program was even better and easier to use than last year!
What's great about it: Simplified way to file!
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Topped My Refund
on February 1, 2014
Posted by: au14
from Portland, OR
Easy to understand guide, walked you through the whole process.
What's great about it: Quick and easy
What's not so great: Have to pay extra for state e-file
Written by a customer while visiting turbotax.intuit.com
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