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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Made my life easier
on April 6, 2014
Posted by: Mike12757
from Chesapeake, VA
thumbs up
What's great about it: transfer data from prior return, quick & easy
What's not so great: It did not give thoruogh review of money i paid to support my child
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good job on my return.
on April 6, 2014
Posted by: VictoriaSoledad
from Hopwood, PA
I have been using Turbo Tax for about 10 years or more and I have always been completely satisfied that my taxes were done right. Some times I may not have been sure if something could be deducted and turbo tax took me though every step to make sure if I could deduct it. I would never do my taxes without Turbo Tax.
What's great about it: Always feel good that my return is done right.
What's not so great: Can't say there is any thing I don't like.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a lifesaver!!!
on April 6, 2014
Posted by: cknbal
from NC
Working full time and having a business on the side Turbo Tax helps me find all deductions. I love how everything is monitored to make sure I make no mistakes. The audit risk info is also great. I feel very secure that everything has been done properly.
What's great about it: Step by step interview process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Finally Done with Taxes
on April 6, 2014
Posted by: Tom4407
from Kennett Square, PA
Why not be able to buy a version of your software that includes more than one state return in the original price?
Sometimes, when entering a number in the error-check or review process, the software won't accept my answer. Maybe some more explanation would help. I don't think I made mistakes.
What's great about it: Mostly easy to use
What's not so great: Difficulty with Kinder Morgan K1
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy-Peasy
on April 6, 2014
Posted by: Anonymous
from Concord, CA
Turbo Tax is easy and efficient for simpe tax filing.
What's great about it: Easy to follow directions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 6, 2014
Posted by: RedS1944
from Niwot, CO
Some of the questions makes NO sense to me what-so-ever. So I answer them the best I can & hope for the best.
There was a place on the 'error check' that needed an answer other than what I provided, but when I tried to change it, TurboTax wouldn't let me. I had put a '5' in for an answer & it didn't like that, but when it got to that place to change it, it wouldn't let me change the answer.
After e-filing I got a notice that the IRS had rejected it. You said you would walk me through the problem. I have yet figured out how you are going to help, but will keep trying.
Thank you,
Red
There was a place on the 'error check' that needed an answer other than what I provided, but when I tried to change it, TurboTax wouldn't let me. I had put a '5' in for an answer & it didn't like that, but when it got to that place to change it, it wouldn't let me change the answer.
After e-filing I got a notice that the IRS had rejected it. You said you would walk me through the problem. I have yet figured out how you are going to help, but will keep trying.
Thank you,
Red
What's great about it: TurboTax ask a lot of questions that allows me to get all the deductions available.
What's not so great: Some of the questions makes NO sense to me what-so-ever.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 6, 2014
Posted by: salmanzvi
There should be a way to alphabetize the list of donations to charities after, or better yet, while they are being entered. It would make it easier to review them. It would also help in the following years to impute the data if TurboTax was used again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 6, 2014
Posted by: hansen888
from Chicago, IL.
I have used Turbo Tax for at least 10 years. Every year there is something that I need help with, and I am not a fan of the community help feature. This year I did not get 1 response to the 2 questions I asked. I did end up finding a way to get help from Turbo tax, and the gentleman that helped me was very nice & patient with me. That was a GOOD THING.
What's not so great: Too hard to get help this year. Can't even print the transmission confirmation
Written by a customer while visiting turbotax.intuit.com