Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
So Thorough!
on March 31, 2014
Posted by: Abbigail
I've been using TurboTax since they purchased Parsons. The program continues to get better and the interview process is very thorough. Printing the document is very simple and saving the return as a PDF is a great option. Being able to import the previous year's information is a wonderful feature and e-filing could not be simpler. A great product!
What's great about it: The interview process assures that no deductions or credits are missed.
What's not so great: I would like the program to go back to wherever one is when the program is closed rather than to the section beginning.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
For starters, I had trouble figuring out which version of TurboTax I need. I should have gone to the Intuit website to see the chart comparing the various types. As someone who has decades of experience doing my own complicated taxes, I resisted using TurboTax, but the automated download and placement in the right fields of stock market trades sold me. TurboTax also minimizes reentry of common data when you have used TurboTax before, and the old forms are stored on the same PC. On the other hand, following the Q&A method of entering data was disconcerting, because I know where things go, but I was afraid of abandoning the Q&A method temporarily for fear of losing the continuity of the process and obviating the TurboTax benefits. For example, I have royalty income for which TurboTax somehow missed entering some metadata on Schedule E. I tried doing finding a way to do that manually, but I finally decided it wasn't worth taking a chance on wrecking the process.
What's great about it: automated collection of stock trades from securities accounts
What's not so great: difficulty of accessing particular forms for editing after completing whole process