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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
on April 6, 2014
Posted by: RedS1944
from Niwot, CO
Some of the questions makes NO sense to me what-so-ever. So I answer them the best I can & hope for the best.
There was a place on the 'error check' that needed an answer other than what I provided, but when I tried to change it, TurboTax wouldn't let me. I had put a '5' in for an answer & it didn't like that, but when it got to that place to change it, it wouldn't let me change the answer.
After e-filing I got a notice that the IRS had rejected it. You said you would walk me through the problem. I have yet figured out how you are going to help, but will keep trying.
Thank you,
Red
There was a place on the 'error check' that needed an answer other than what I provided, but when I tried to change it, TurboTax wouldn't let me. I had put a '5' in for an answer & it didn't like that, but when it got to that place to change it, it wouldn't let me change the answer.
After e-filing I got a notice that the IRS had rejected it. You said you would walk me through the problem. I have yet figured out how you are going to help, but will keep trying.
Thank you,
Red
What's great about it: TurboTax ask a lot of questions that allows me to get all the deductions available.
What's not so great: Some of the questions makes NO sense to me what-so-ever.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 6, 2014
Posted by: salmanzvi
There should be a way to alphabetize the list of donations to charities after, or better yet, while they are being entered. It would make it easier to review them. It would also help in the following years to impute the data if TurboTax was used again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 6, 2014
Posted by: hansen888
from Chicago, IL.
I have used Turbo Tax for at least 10 years. Every year there is something that I need help with, and I am not a fan of the community help feature. This year I did not get 1 response to the 2 questions I asked. I did end up finding a way to get help from Turbo tax, and the gentleman that helped me was very nice & patient with me. That was a GOOD THING.
What's not so great: Too hard to get help this year. Can't even print the transmission confirmation
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful tax program and stress reliever!!
on April 6, 2014
Posted by: Deb0212
from Hickory, PA
We've used the TurboTax Home and Business program for our personal taxes and the TurboTax Business program for our partnership business for about 20 - 25 years. I remember with shudders what it was like to do our taxes with pen and paper and trying to read and understand the instructions that came with the varied tax forms. The thing I like the most about the programs is that the programmers cover all the tax bases and I do not have to worry about what I may have missed. The peace of mind that I get when I have finished our taxes with TurboTax is worth every dime the program costs.
What's great about it: Ease of use and covers everything you need.
What's not so great: Can't think of any.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes a taxing situation easier to handle.
on April 6, 2014
Posted by: PengyTexas
from Fort Worth, Texas
Been using Turbo Tax for over 20 years. This program makes doing your own taxes seem simple and provides a sense confidence in the process for way less money than professional assistance.
I loved the ability to easily flip between Personal and Business sections and work on different tax sections. I also like the access to the community section so that I can ask and get answers to simple common questions quickly.
Biggest drawback this year for me, was for the first time the program saved automatically. Sometimes I like to investigate different tax scenarios and NOT save the file. For example: 1) compare the effect of putting a particular business purchase in different areas of return 2) investigate the effect of IRA contribution size or 3) examine the effect of different figures during the Quarterly tax payments section which is several screens long.
All in all, thanks for the great program. Turbo Tax makes a taxing situation easier to handle and I'll never use another solution!
What's great about it: Ability to easily move around and work on different tax sections.
What's not so great: Program saved automatically, with NO option to NOT save.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Covered all the bases
on April 6, 2014
Posted by: Slick999
from Long Island, NY
Another year with no hassles - great program for full time employment, small private business, pensions and K-1
What's great about it: easy and straightforward - especially year over year !
What's not so great: none found
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on April 6, 2014
Posted by: cmcdonald64
from Richmond, VA
Fast and Easy as always, but interview process didn't bring up bank info for direct deposit (of state) and on one menu wouldn't go back and open it.
What's great about it: Easy, fast
What's not so great: Couple
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's so easy
on April 6, 2014
Posted by: TJWHS
from North Carolina
Turbo Tax saves me a lot of money by not having to go to H&R Block or an accountant. With all the help and explanations that are in Turbo Tax there is no reason why I couldn't do this. I will be back next year!
What's great about it: It literally walked you through it
What's not so great: I raised my stress levels myself
Written by a customer while visiting turbotax.intuit.com