turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Wonderful tax program and stress reliever!!
on April 6, 2014
Posted by: Deb0212
from Hickory, PA
We've used the TurboTax Home and Business program for our personal taxes and the TurboTax Business program for our partnership business for about 20 - 25 years. I remember with shudders what it was like to do our taxes with pen and paper and trying to read and understand the instructions that came with the varied tax forms. The thing I like the most about the programs is that the programmers cover all the tax bases and I do not have to worry about what I may have missed. The peace of mind that I get when I have finished our taxes with TurboTax is worth every dime the program costs.
What's great about it: Ease of use and covers everything you need.
What's not so great: Can't think of any.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Makes a taxing situation easier to handle.
on April 6, 2014
Posted by: PengyTexas
from Fort Worth, Texas
Been using Turbo Tax for over 20 years. This program makes doing your own taxes seem simple and provides a sense confidence in the process for way less money than professional assistance.
I loved the ability to easily flip between Personal and Business sections and work on different tax sections. I also like the access to the community section so that I can ask and get answers to simple common questions quickly.
Biggest drawback this year for me, was for the first time the program saved automatically. Sometimes I like to investigate different tax scenarios and NOT save the file. For example: 1) compare the effect of putting a particular business purchase in different areas of return 2) investigate the effect of IRA contribution size or 3) examine the effect of different figures during the Quarterly tax payments section which is several screens long.
All in all, thanks for the great program. Turbo Tax makes a taxing situation easier to handle and I'll never use another solution!
What's great about it: Ability to easily move around and work on different tax sections.
What's not so great: Program saved automatically, with NO option to NOT save.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Covered all the bases
on April 6, 2014
Posted by: Slick999
from Long Island, NY
Another year with no hassles - great program for full time employment, small private business, pensions and K-1
What's great about it: easy and straightforward - especially year over year !
What's not so great: none found
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good
on April 6, 2014
Posted by: cmcdonald64
from Richmond, VA
Fast and Easy as always, but interview process didn't bring up bank info for direct deposit (of state) and on one menu wouldn't go back and open it.
What's great about it: Easy, fast
What's not so great: Couple
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
It's so easy
on April 6, 2014
Posted by: TJWHS
from North Carolina
Turbo Tax saves me a lot of money by not having to go to H&R Block or an accountant. With all the help and explanations that are in Turbo Tax there is no reason why I couldn't do this. I will be back next year!
What's great about it: It literally walked you through it
What's not so great: I raised my stress levels myself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy
on April 6, 2014
Posted by: DR6462
from Waynesville, Ohio
Turbo tax makes completing tax returns easy and eliminates all math errors.
What's great about it: Very Simple to complete tax returns
What's not so great: Extra state are a little expensive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax Approval
on April 6, 2014
Posted by: Kle111
from Westminster, MD
Great. Wish it had a better index of moving back and forth between sections
What's not so great: Have the next page button at the top in the same spot on every page.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
cost excessive
on April 6, 2014
Posted by: dave116
from new york, ny
terrible response time
What's great about it: ease
What's not so great: excessive charges to get a state return and then also to file it
Written by a customer while visiting turbotax.intuit.com
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