turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Easy Peasy
on April 6, 2014
Posted by: songbird2
from Oregon
There were several times when I knew the program should do something (Oregon estimated taxes, for one) and had to go back and figure out how to make it do it. It's lots easier than doing it without software, though.
What's great about it: easy
What's not so great: some thinking involved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
HOME N BUSS
on April 6, 2014
Posted by: JPDK
from SARANAC NY
SEEMED MORE COMPLEX THAN THE PREMIER THAT I USED LAST YEAR FOR THE SAME FORMS. GLAD ITS OVER.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Nicely done !
on April 6, 2014
Posted by: PoundFoolish
from Outside Chicago
Intuitive software knows if your a farmer or rocket scientist and asks the right questions. Although sometimes it assumes I know more than I do, you may have to drill down to find the clue (is my 401k an investment? Wait, here is my 1099-INT!) or where do I claim my new office chair. Personally, this will be easier next year and the year after, and like most things there is a learning curve. I'm learning that I can do my own small business taxes in an afternoon and take my wife out to dinner with the $450. that I saved doing it myself. No curve there.
What's great about it: Turbo, as always, makes the best of the worst time of year.
What's not so great: Won't make you a sandwich.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Home & Business
on April 6, 2014
Posted by: Henry75
from Shrewsbury, MA
Fast and easy
What's great about it: Easy to follow guide and instructions
What's not so great: none that I can think of
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Far from perfect, could be much better
on April 6, 2014
Posted by: phillman5b
from Albuquerque, NM
I have not used any other tax software so I can't compare. I repeated my 2010 returns after a professional did them for me and found some of their errors, other wise the returns agreed.
Personally I find it a toss up, pay a professional whom isn't familiar with your situations, or do it yourself and be stumped with a lot of the questions that come up.
However I find many places where items could be explained much better. And some places where you have to do some calculations by hand.
What's great about it: Helps, keeps track of many items like carry overs, imports brokerage statements
What's not so great: could explain many items better, some errors
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 6, 2014
Posted by: BOBBYVEE
from PORT ORANGE,FL
Been using Turbo Tax since you first came out.. Love it , or I still wouldn't bne using it, although the $$$$ have almost doubled. Thanks, it worked great.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
I had to make correction that were created by Turb
on April 6, 2014
Posted by: neimanarch
from Scottsdale, AZ
The entire process seemed to be free of a lot of glitches I found in the past.
What's great about it: Most of the technical glitches in the past were not present.
What's not so great: Had to make corrections created by TurboTax.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 6, 2014
Posted by: TADETC
from Fairfax County, VA
TurboTax is a national treasure but it is a national disgrace that we need it.
What's great about it: Schedules A, C, and especially D
What's not so great: The tax system; Turbotax is fine.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
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