 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Turbotax is the best
on April 6, 2014
Posted by: Rainguy
from Douglas, AK
Did K-1s and all kinds of complex calculations. Like it a lot. Also works with Macs and PCs
What's great about it: Remembers last year's data and is thorough
What's not so great: The price keeps rising
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It gets easyier every year!
on April 6, 2014
Posted by: NormCL
from Apple Valley, MN
Approaching tax day every year was always a cause for concern and stress. I have been using Turbo Tax for over 5 years and was very satisfied with the results, and it continues to improve each year. I love the way prior year date is retrieved and inserted in the current year processing. Detailed and easy to use instructions make the process easy to understand.
What's great about it: Ease of use and easy to understand instructions and error detection procedures.
What's not so great: Can't thinl of any cons.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Satisfied !
on April 6, 2014
Posted by: NCMountainMan
from Lowgap, NC
TurboTax gets easier by the year! Importing last years information makes it a snap! No repetitive data entry. Calculations show tax bottom line on top of the screen while you work. You can see how your entries affect your bottom line!.
What's great about it: Maximum refund, instant feedback while working
What's not so great: Getting a little pricey
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
filing returns
on April 6, 2014
Posted by: GHM001
from San Jose, CA
For years you have made it difficult to e-file the fed, but not e-file the state.
After e-filing the fed., your program does not flow into an option for the state. It goes to exit. you have to back up and go through the process again, and put up with the errors that arise because you have already e-filed the fed.
After e-filing the fed, your program should go to a page that says: "Do you want to file your state now?" And then give the option to e-file or mail the state.
I always e-file my fed, but mail my state. I have been dealing with this problem for years. Please fix it.
I have been using TT for over 20 years, I still have my 1994 TT package and all the years since then.
(I know, I should probably throw some of these away.)
After e-filing the fed., your program does not flow into an option for the state. It goes to exit. you have to back up and go through the process again, and put up with the errors that arise because you have already e-filed the fed.
After e-filing the fed, your program should go to a page that says: "Do you want to file your state now?" And then give the option to e-file or mail the state.
I always e-file my fed, but mail my state. I have been dealing with this problem for years. Please fix it.
I have been using TT for over 20 years, I still have my 1994 TT package and all the years since then.
(I know, I should probably throw some of these away.)
What's not so great: efile fed. & mailing state does NOT flow well!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Whose Fault is it , Really?
on April 6, 2014
Posted by: lightningwhittu
from Kansas
I get down to file... and I have to PAY in advance to efile and THEN.. after required payment..... I can't file because I don't KNOW the SS number of a guy that paid me interest. I was honest. I reported it.... but why should I have to get HIS SS number? him? Why should I have to furnish some other person's SS number... plus... why didn't Turbo Tax let me know BEFORE I paid with a credit card for efile? Then... I somehow resolve this and I still can't efile because it says I have to update... I do... still can't efile and have I mentioned I already PAID to efile. I want more, upfront, clearer information.
What's great about it: Fill in the blanks... I like that
What's not so great: Don't tell you everything. Need an understandable overview of 'things' like itemizing versus not.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fun!
on April 6, 2014
Posted by: james773
from winston salem nc
easy to use, fast, user friendly
What's great about it: easy
What's not so great: cost of filing state
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Pretty easy
on April 6, 2014
Posted by: PalBay
from Brooklyn NY
I've used an accountant for years but I know he was using a computer product. I decided to save the money and do it myself this year. The prep work is the same, after that the rest was pretty easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
IRS Savior
on April 6, 2014
Posted by: AlDyer
from AL
I believe that based on the extreme complexity of the federal and state tax codes, Turbo Tax is the best solution to this issue. Its hard to understand much less keep up the tax code and I don't have time to take a course. Besides that would be totally outdated in 2-3 years anyway based on the changes taking effect. The big selling point was that for years I did my state taxes as best I could manually and paid the state $300 to $800 each year. The first year I used TurboTax I received a refund. I had somehow been overpaying my state taxes for all those years. That was it I'm a conver to TurboTax.
What's great about it: Saves Time- Simplifies the Complex- Enhances my feelings of security-
What's not so great: Sometimes I wonder whats going on
Written by a customer while visiting turbotax.intuit.com