 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
TURBO TAX REVIEW
on April 6, 2014
Posted by: JASMOOR
from NH
FOR THE 2012 YEAR I GOT THE FORMS FOR THE FOREGN BANK ACCOUNT SIGNATURE AUTHORITY TO REPORT.
I DID NOT GET ANY INSTRUCTIONS OR FORMS FOR 2013 EVEN THOUGH I INDICATED THAT I HAVE A SIGNATURE AUTHORITY IN A FOREIGN BANK ACCOUNT.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Indispensable but I want more
on April 6, 2014
Posted by: BabarOnWheels
from Suwanee, GA
TurboTax is pretty much indispensable to me. Still I have a few pet peeves year after year.
I wish it were better about supplying context ("here's why we need to ask you this" or "here's why the answer might not make any difference and you might be able to just skip this"). I feel like I spend considerable time investigating answers to questions that won't make any difference to what I owe this year.
Also, TT should be better about carrying forward information from year to year. It really bugs me to be asked arcane questions about things like IRA bases that TT ought to know: "I've been doing my taxes with TT forever. If TT doesn't know my non-deductible IRA basis, why the heck not!? Isn't it carried over from year to year? Shouldn't you at least tell me whether you have saved any data from previous years?"
Also, I wish there were a way to attach arbitrary data to things that will be carried forward so that I could, say, save a mileage reading in association with my car (otherwise, I have to maintain that offline). Pretty much anything that might be used from year to year (car, house, rental property, other asset) ought to have a box where you can record arbitrary info that helps you track information needed to keep your tax info straight.
I really wish there were better traceability in the product: If I go to a form, I should be able to right-click and get a list of the previous forms/worksheets that contributed to calculating a value.
So, it's not perfect, but I'll probably continue using it (unless/until I find something better).
What's great about it: 90% is good
What's not so great: Sometimes missing context
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Itemized tax return in under 3 hours!!
on April 6, 2014
Posted by: Ann956
from Phoenix AZ
Love Turbo Tax!!! Takes all the intimidation of filing Federal and State returns. Love to watch the refund amount grow! Fast, effective and efficient and costs less than a tax preparer.
What's great about it: I don't have to think
What's not so great: nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Outstanding
on April 6, 2014
Posted by: Jakedog
from Seattle Washington
I would not consider any other tax preparation program. Why try to change when it does everything flawlessly.
What's great about it: Easy, thorough, comprehensive
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very helpful - lost without it!
on April 6, 2014
Posted by: susanceline
from Chantilly, VA
Been using Turbo Tax for years and would never use anything else!
What's great about it: helped figure out various capital gains and IRA issues to our benefit
What's not so great: sometimes when reviewing we had to reenter all numbers again instead of just spot checking
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest way to work with IRS
on April 6, 2014
Posted by: danrwright
from Dallas, TX
We love this program - have used others in the past and just ended up frustrated. Turbo Tax is the greatest!
What's great about it: Quick & Easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still a fan
on April 6, 2014
Posted by: HYPES
I've been using TurboTax since the MS-DOS days (remember that???) when you still had to fill out a printed form by hand after TTAX did the calculations. My tax situation has become more complicated, with retirement income and my own small business to account for...Just have to use a different version of TurboTax to accommodate my self-employment situation.
Can't imagine doing my taxes any other way!
What's great about it: Easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Good
on April 6, 2014
Posted by: BikeGuy815
from MPLS, MN
Like anytime you go to a physical tax person the session can get confusing if you are not a tax person. Turbo Tax has many easily available resources at the click of a mouse that allow you to take your time and get an educated answer to tax questions. You do not have to feel like you are wasting your tax preparer's time getting the answers.
For a small, sole proprietor, business and home use this product is perfect.
What's great about it: Very easy to use and understand
What's not so great: sometimes confusing
Written by a customer while visiting turbotax.intuit.com