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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Cut my Taxes
on March 31, 2014
Posted by: Steeleye
Turbo Tax is the only way to go. Walks you easily through all the steps and finds deductions and credits you didn't know you were eligible for. Can stop and pause at leisure and pick-up exactly where you left off. My 7th year using and wouldn't think of any other way to go.
I do wish there was some kind of work/note book option to keep notes/lists to refer to for next year.
I do wish there was some kind of work/note book option to keep notes/lists to refer to for next year.
What's great about it: Found deductions I didn't know I was eligible for
What's not so great: Wish I could access last year's return on this year's program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Tops
on March 31, 2014
Posted by: cebo
I have been using TurboTax since it first came out probably 20 plus years. I have never been disappointed in its capabilities that keep me from hunting up directions. It does it for me. As my return has gotten more complicated each year, it has kept up with it, something I probably could not have done correctly by myself.
What's great about it: Does all calculations and places them in correct field
What's not so great: Occasionally messes up on printing sheets until forms are corrected
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Scary but good
on March 31, 2014
Posted by: OldGuy251
I have retired. I think my tax picture is greatly simplified. I spent a great deal of money with an accountant before. For the past two years of my retirement I could not equate the level of effort of that accountant with the amount he charged me. This year, Turbo Tax I'm still shaking, but I did it.
What's great about it: The lead-through function is seamless, the online help is magnificent
What's not so great: There are abbreviations used that do not correspond with entries on IRS forms—especially for the state forms.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made it easy
on March 31, 2014
Posted by: ITSANSS
Between good paperwork and receipt keeping, patience, and the ease of TurboTax taking things one step at a time even a layman, like me, can do their own taxes efficiently and effectively.
What's great about it: Able to take the time and do it myself. As it is said, If you want the job done right, do it yourself.
What's not so great: None.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Every Year it's easier
on March 31, 2014
Posted by: Fawzy
Every year it gets easier to file with Turbotax.
I like in particular the seamless transfer of info from previous years which saves time in completing. It also avoids possible errors.
I intend to use Turbotax again in the future, and recommend it to my friends...
What's great about it: Excellent transfer of info. from prior years. Questions make it easy to go through different sections.
What's not so great: Sometimes questions are not very clear and take some interpretation...!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good, helpful program
on March 31, 2014
Posted by: ccarrick1948
I fing using Turbo Tax an efficent, helpful program. I had to review my business deductions and everything seems correct. Have used Turbo Tax for several years and have not encountered any problems. Thanks
What's great about it: Easy to use, clear directions
What's not so great: Had to review business deductions to ensure accuracy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Excellent But Flawed
on March 31, 2014
Posted by: GaryWB
I had only one problem, but it is potentially very disturbing. On my first run through, I was awarded a Federal refund of almost $2000. After I completed the review process, the software claimed my return was "error free". However, I had a bad feeling about my handling of a retroactive Social Security lump sum payment for tax year 2012. (I had been directed to this portion of the return by the review process and I believe I followed its instructions.) Second time through, I think I handled the situation correctly. As a result, I owed almost $2000. Again, the software congratulated me for an "error free" return. I think the true meaning of "error free" should be more prominently displayed by the product -- the software is not clairvoyant and there is always a danger of "garbage in, garbage out". An additional problem complicating this situation was the clunky interface for correcting software identified errors.
That said, I still believe that Turbo Tax is an extremely valuable tool for efficient and effective tax return preparation.
What's great about it: Comprehensive, great link to my broker
What's not so great: Occasionally confusing
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
OverviewTurboTax
on March 31, 2014
Posted by: THMolina
It was overall a very good experience.
What's great about it: Format
What's not so great: Used turbo tax last year but could not retrieve some of the data on questions
Written by a customer while visiting turbotax.intuit.com