I used Turbo Tax about 7 years ago until my employer started providing free software from another provider. That software was ok, but not near as easy or as complete to use as Turbo Tax! Needless to say, I'm back using Turbo Tax!
What's great about it: Very easy to use!
What's not so great: Getting a couple late online updates.
I have been using Turbo Tax the last 5 years. The last 4 years were reviewed by a CPA at the request of my x wife. They found no errors after their review. Needless to say I was happy withn the results.
What's great about it: easy and complete
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
I would recommend turbotax to my family and friends. I have used turbo tax for serveral years and have been happy with the ease and step by step instructions.
What's great about it: Easier than last year
What's not so great: Have more topics in plain english
As a sole proprietor, I feel confident with what was asked and included in the Federal forms to give me the most back in terms of deductions and credits/refunds.
For the state forms, it was very much lacking in that prompts basically asked you to figure things out and fill it in on your own, which required you to go into the actual forms of Federal to figure out what was calculated and included (or not). It's almost more frustrating this way to have an interface asking you vague things instead of looking at the actual form and instructions to see what should be placed.
I've been using TurboTax Home & Business for years, which means it's good enough to get the job done and save you $, but for years it has been lacking in the State dept. It'd be best if they could hire some people to put in as much dedication to this aspect as the Federal.
What's great about it: Highly detailed when it comes to deductions
What's not so great: (NY) State tax forms do not "speak" enough to federal forms
All in all this is the only program we use each year. This year we had started our own business and I did our taxes. The whole thing was very easy even though it took 3 hours to do.
What's great about it: It walked me through every step of the business taxes.
What's not so great: I woul'd have liked an easier step to add in materials for the business.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
When I got to the filing section, I couldn't file due to an update that hadn't been updated in the beginning. As I updated, I had to save the doc. Well... it dumped all of my information. ALL SIX HOURS OF PREPARATION!!!!!! I wasn't too happy to say the least.
What's great about it: I like having some say in where my money is going.
What's not so great: I had to do it twice
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments